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Customer reviews

Rating 4.6 out of 5 stars with 5625 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,625 reviews
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a new house and had these delivered the same week of the closing. So far so good. I love how much laundry I can do at a time. The wash and drying process seems a lot faster. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to protect the machine we wanted something like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to protect the machine we wanted something like this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I have this. However, one thing to note is that during the factory warranty period Geek Squad is not effective. You must go through the manufacturers system. I did have a slight issue with my washer and had to wait a month for the factory technician to show up, even though I had paid extra for Geek Squad service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your feedback. We appreciate that you trusted Geek Squad with protecting your product. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    GREAT PEACE OF MIND FOR THE 5 YR. WARRANTY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THE 5 YR. GEEK SQUAD WARRANTY FOR PEACE OF MIND BECAUSE BESTBUY STANS BEHIND IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast, the guys were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love that it has no bulky agitator which make hold so much mo laundry. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just want the gift card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It states that I need 50 characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed by Bob's Diagnostic abilities !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Grateful that I had an Opportunity to speak with n learn so much from Bob in Utah today. Before making an appointment\, he asked a few questions about my washer. Bob took his time to explain what the problem couldn't be n what it most likely was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Very easy to use and cleans the clothes well. Wrinkle free from the dryer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection plans

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are well trained and having the extended warranty plan is always a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always follow through and repair or replace problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Helped Seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Worry free service and help you can count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the peace of mind. I feel confident that if I need to use it best buy will stand by the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheapest insurance policy for appliances on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. I am very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me piece of mind knowing that if something happens to my electronic I'll have geek squad to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Everything was fast They helped me install my washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing at all its all amazing maybe the only thing is the staking kit didn't come with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my dryer, they came and verified it and, than they fixed the problem and it's just great I got my item fixed and did not had to pay anything, it's perfect

    I would recommend this to a friend