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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5625 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,625 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is everything. It breaks they fix it or replace it. Hassle free !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the 5 year Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this protection plan for my old washer but back then I went with the shorter plan and the Samsung died about a year earlier. So this time I went with the five year plan which cost only like $30 a year so it seems like a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and set up my washer and dryer, and explained everything in great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with my purchase. Would recommend to a friend and even an enemy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been members of Geek Squad for several years and couldn't be happier with their service and how nice everyone is. Very helpful, kind and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for extra support on new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new washer and dryer. Havent had to use it yet but wanted it for our new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sad that I had to use it to replace dryer. Replaced and delivered new worries free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty, piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were very professional knew what they were doing Excellent job and took old units away. I bought a 5 year warranty to cover my new Samsung Dryer. Peace of mind for 5 years is worth this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased a Geek Squard, protection plan, because this is Something Every one needs when buying appliances, take my word “It’s worth getting protection plans on everything you buy from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a machine that ended up having some trouble. It was reassuring to have the coverage. Unfortunately, we had trouble during the COVID quarantine. It took about a month for us to have someone come and look at our machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine most the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the extra support if I ever would need it definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy they got our washer/ dryer installed quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we had to purchase a new washer and dryer,we are glad we were able to get the total tech team to back it up. It’s nice knowing that our appliances are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pricing for amount of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but the pricing was good for the amount of years covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looooooooooooooooooooooooooooooooooooooooooovvvvveeeee best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very need it, very good value, recommend everyone to spend the extra money at front and get it, when the machine breaks for first time you will have to look for a repair center and spend more in the first visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cowboys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best unit I ever ever had my home. Food runs good looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Better Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re not really the type of people to take out a warranty but I’m glad we did this time. Our previous washer and dryer broke down many times and we had not taken the warranty and I regretted it. I feel much safer buying the warranty this time

    I would recommend this to a friend