Customer Ratings & Reviews

The agents set up my washer and dryer. I haven't had any problems

On time and Professional. A must have in time of need

I decided to buy the Washer and Dryer and contract together with the BestBuy Card to get the BestBuy Points. You can wait and purchase later after you research the Mfr Service Warranty Service and BestBuy Service Contract to make an informed decision.

easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

Protected for 3 year! That’s a steal! Amazing taking care of your customers

I haven't used the service for the washer but Greek is the best! I've had them work on my laptops in the last.

Love Best Buy Warranties with Geek Squad. Always no hassle.

Great because Geek squad comes out if there are any problems. So far i haven't needed them.

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

I always get the Geek Squad Protection and any items I buy from Best Buy. It's a great peace of mind to know that the items are covered by an excellent company and supportive employees.

worth it for equipment over $500 or whatever threshold you have

Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

Not showing up for in-home service appointment. The communication is only with the call center and they look at the screen with the same information the you see online. The agents at the Gig Squad call center just follow the protocols that let us running around.

Geek Squad always gives Great service. I Always get the longest Warranty possible.

It’s always a good idea to have the geek squad behind you if you purchase any big items at Best Buy there quick they’re good at what they do and it’s very easy to deal with them

Excellent coverage, geek squad is professional and knowledgeable, great value

Always get the longest warranty. It is worth it even if you don’t use it.

Very big bin and smart home enabled for alexa or google home. It takes a while to wash a heavy load but clothes come out clean.

Always smart to have and not need, however it has came to my rescue countless times