Customer Ratings & Reviews

5 year plan of protection, you should have, in case it has a problem.

We received 3-year warranty, where everyone else for the price was a 2-year warranty.

Reliable, works perfectly and great design. Recommended 100%

Excellent combo!! I recommend to anyone in the market for a washer and dryer!!

So far haven't needed to use. Nice to have available as a security blanket.

i called about washer not working they sent a third party tecnician out. it was an 8 hour window wait on the day for them to come. they diagnosed the problem and had to order the part. and scheduled the repair for the following week. 4 weeks of the part not coming in and rescheduled repair appointments i had to call best buy back about the issue. they have now rescheduled me for another technician to come out with a 4 hour window to show up for repair. so im going on over a moth without a washer that i paid over $700 after the extended warranty.

Warranty is good to have especially when something goes wrong

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

Good insurance to have in case you have any issues.

I am happy to have insured my washer and drier. I called best buy for service and they were quick and efficient in getting a next day appointment with a service technician. The name says it all Best Buy

Haven’t had to use this yet. I hope I don’t have to but I’ve always had good experience purchasing the warranty through Best Buy and geek squad. Way better than Walmart. Don’t ever buy the Walmart warranties

Best washing machine ever. Best installation ever.

The agents were very quick showed me how to use and cleaned their mess up

Geek Squad is always so informative which I love because they help break down technical terms into English for me, haha. But I love their service, they are absolutely professional and attentive with their work!

Always worth on expensive items. Always need to protect your items

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

Purchased this protection. Anything goes wrong with the parts or a device needs replacement, this plan should cover the need. Very appreciative of the staff and service provided to buy this coverage.

Remember to get your warranty but you never know if you’re going to need it better to be safe than sorry

Extended service plan is affordable and good to get. Definitely recommend!