Customer Ratings & Reviews

Nice system had to return due to lack of empathy from delivery team.

Great set and the WiFi is amazing the color is perfect

Awesome service. I had a washer installed and notice it made a loud sound a few times through the cycle. I call and they set up another delivery / exchange no questions asked.

Alway protect your product, even if you think it cost to much

Awesome product for first time buyer appliances!!!!!!

Love these they work great. Big for a big family. If you have a lot of kids you need these

Washer works really well. Coothes are nice and clean

I shop on Best Buy almost 19 years. All my laptop, tv , I Apple pod, printer , Apple watch , washers, always I’m happy , Xbox, PlayStation, games , gift cards

I bought a washer for my mother in another state and the guys were great installing it for her.

Used it within thirty days for the dryer. Technician came out addressed the issue and gave great advice . It paid for itself with that one visit

Added 5 years protection warranty to my new washer. No bad

I purchased the 3 year warranty on my new washer and dryer. Have not had to use it yet, but trust that Best Buy will stand behind their warranty as they always have in the past.

The delivery time was remarkable - spot on from their arrival estimate on when my Whirlpool Washer and Dryer would arrive. Very courteous and very conscientious regarding Covid .

I hope I never need to use it but I’m glad that I’ve got it

Another successful installation by Geek Squad! Would not have done this myself. Excellent work and professional.

The Geek Squad did an excellent job installing my new washer. They were in and out before I knew it, answered all my questions and left my laundry room spotless. I highly recommend Geek Squad installation!

Samsung is a very quality product. We've enjoyed a sophisticated look in our laundry room and a superior washing and drying experience, with our Samsung Washer and Dryer. The Best Buy Team from Sales to Service has been excellent.

I think this is a great service to get when purchasing from Best Buy.

Always friendly and knowledgeable that's why I keep coming.

I purchased a 5 year warranty because you never know. Last washer I purchased only had 2 years on a different model. After 5-6 years it started making loud noises and I'm sure it could've been easy fix but it was time to trade up. Get warranty!!