Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,694 reviews
  • Rated 5 out of 5 stars

    They did my instal fast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5yr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend. Never enough help these days. Especially if your older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have LOVED using this dryer. It was my first big girl purchase for my home. I use it a lot bringing home laundry from work and washing the towels. It has been so perfect and I love the sound it makes when it's done. I do a little dance with it if that makes my weird

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs glenn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have squad come shortly after I purchased combination washer nd dryer. It was very frustrating to get someone out to check why my item was sending codes of error. Problem was eventually resolved. Yet It reoccurred recently so I will be calling back to service item afain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love I loved everything!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer set is great. It is nice to have a cute matching set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Plan, Make Sure Purchase after Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan makes sense to me for a washing machine. Hower, I plead you to purchase after the item is delivered. It srats at the time of purchase even though the item may be delived two weeks later. This caused me my warranty, due to me thinking it was based on the delivery date, and Geek Squad refusing to repair since I called with issue a few days passed the 5 year purchase date and a week before 5 year delivery date. I assumed it would be based upon delivery date. I did not make this mistake this time, purchasing a few days after delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I paid for the protection plan. The team members are very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done great work for me in the past they are prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them yet altho I believe I shouldn't have a problem my son uses there services and always had good luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the washer and dryer and the customer service you get with best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a scam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan and they refused to help my washing machine shaking all over the place. It was brand new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is not an ad, it’s really good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy insurance, for those moment you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great customer service and help you as much they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set went well, had one phone interaction and service was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't get to use it-its good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad part is if anything happens after the first 14 days and before the one year mark you have to use the manufacturer warranty. Totally worth the costs. They have saved us hundreds in repair bills. Everything I get I buy the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad this is available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with my washer and dryer. I havent had to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have even though i haven't needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squar installed my LG wash tower fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came early and were friendly. They did the job quickly with no issues. Hauled away my old washer and dryer and were gone. Use Geek Squad if you need it done fast and right.

    I would recommend this to a friend