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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,635 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team hard to get an appointment sometimes but they get the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been good to all the needs of warranty i have had to use in past. I have no doubts that if needed again they will take care of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this. I trust if I do with 5 yrs everything will go well. I am glad I purchased the additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek plan...it has saved us more than once...a lot of times a product goes out within 30 days and one item right before the warranty end...saved by the bell...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The obvious decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the little bit that it cost, don't even hesitate to buy the five year protection plan from geek squad. I promise you, the peace of mind is worth 10 times what it cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get geek squad on my machine because the last one broke repeatedly. I know best buy did not make the Samsung washer, however they had to fix and replace it. I always get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great way to go when you buy extra protection for any appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for a washing machine. Hopefully I don't need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tony. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great to have. Was not sure at first, but am glad to have the protection I need for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New type of machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG purchase with washers. We had our Maytag for 20+ years. I did my research and this was the one plus getting a warranity is always a good investment on a high price item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our refrigerator quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year Geek Squad protection is really helpful to feel safe about my purchased products. Feeling extra safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive not yet used it and i hope we dont need to. But it is always safe for the low price they offer it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't leave home without it. These appliances these days are not what they use to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service , pretty nice people, fast and easy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thuging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend you get this if you have a tv a washer or dryer they be there on to fix anything wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it or you’ll be sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting with the quality of appliances going down these days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security and helpfulness of the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service..!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best service I have been able to pay .. !!! they have a lot of patience and solve all my problems .. !!! thanks for your job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time, and hooked up the washer & dryer quickly and satisfactorily. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful to have the geek squad protection with my washer so I know they will come fix it if anything happens to it

    I would recommend this to a friend