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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5651 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,651 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value they are great coming out to fix no issues smart move to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pickup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for picking up our other units and making the even exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - HW-Q950A 11.1.4ch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - HW-Q950A 11.1.4ch Sound bar with Dolby Atmos - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I would buy this item again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE washer is still working fine and it has many wash cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment for peace of mind and making sure the appliance is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up washer and dryer very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys set up my washer dryer and fridge very polite and great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for appliances. It's expensive when these things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things tend to break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great thing to have on your appliances Things tend to break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty for washer and dryer covers anything that happens to the appliances

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying the "premier" service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has not yet been applied but I’m sure it will be worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad with all my appliances. Smart choice worry free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took a while, but it worked out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was under warranty, but it took over a month and multiple orders to get various parts. Geek Squad eventually replaced with a new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and had alot of knowledge about equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I would recommend again and again. Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan appliances bought from Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is covered under this warranty, 5 years with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have insurance you never know it better to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing with tech support. Had to return due to returning washer and dryer.

    I would recommend this to a friend