Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5651 reviews
(5,651 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value they are great coming out to fix no issues smart move to get it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent pickup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for picking up our other units and making the even exchange!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung - HW-Q950A 11.1.4ch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - HW-Q950A 11.1.4ch Sound bar with Dolby Atmos - Black
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I would buy this item again and again.
I would recommend this to a friendRated 5 out of 5 stars
GE Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GE washer is still working fine and it has many wash cycles.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the investment for peace of mind and making sure the appliance is protected
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Set up washer and dryer very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys set up my washer dryer and fridge very polite and great job!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must-have for appliances. It's expensive when these things break.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Things tend to break
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great thing to have on your appliances Things tend to break
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covers everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty for washer and dryer covers anything that happens to the appliances
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth buying the "premier" service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has not yet been applied but I’m sure it will be worth it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase geek squad with all my appliances. Smart choice worry free
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Took a while, but it worked out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was under warranty, but it took over a month and multiple orders to get various parts. Geek Squad eventually replaced with a new washer.
I would recommend this to a friendRated 5 out of 5 stars
Great Workers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional and had alot of knowledge about equipment
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. I would recommend again and again. Ok
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Protection plan appliances bought from Bestbuy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything is covered under this warranty, 5 years with no worries
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have insurance you never know it better to be safe than sorry
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great pricing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pricing with tech support. Had to return due to returning washer and dryer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


