Customer Ratings & Reviews

The way I use devices, I need this warranty. It covers operator error.

Absolutely the worst and a total waste of money. Made 2 appointments to have by Samsung Dryer repaired, not even 2 years old...which is junk as with many products made by Samsung. Part of why I purchased the Geek Squad protection. Both of those appointments were cancelled by whomever at Best Buy without my knowledge. The last attempt, despite getting a confirmation text, no one bothered to show up to repair the dry nor did anyone give me a courstesy call to notify me of the cancellation. These 2 attempts don't include chatting on line with an "agent", whome claimed they made an appointment. When I called Best Buy they had NO record of an appointment being made. My next step if they fail to show again, which I am confident they likely won't show, is to contact the BBB. Save your money folks.

Wouldn’t buy anything without Best Buy’s warranty it’s the best

Love Best Buy protection plans save us so much money

Best buy geek squad is the best. I love the warranty

This buyer protection plan is a great plan at a fair price

For the money it's Great I would highly recommend it

You should always purchase a warranty - you just never know.

I always get the best but protection plans. Indispensable

Easy to work with. Willing to please. Will be back.

Usually good service on my calls for any questions.

Have not used the warranty yet. Really satisfied with my purchase.

I acquired this 5 year warranty for a cheaper price

Reasonably priced warranty for my washing machine.

I expected to call geek squad to have someone come out and look at my dryer when it went out instead they told me to call the manufacturer

I will never buy appliances without purchasing the warranty

Very professional, and extremely helpful so with any question I had.

I would never buy a washer with out a warranty !!!

Worth the peace of mind. Haven't needed to use it.

Haven't had any need for it yet, and hopefully never will.