Customer Ratings & Reviews

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.

Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

Geek squad has wonderful customer service . Shop at best buy

This is a great policy. So glad it is offered. Have needed coverage in the past. It puts my mind at ease to know we have a good warranty from a respected firm. Shopping quality appliance, purchase, delivery, install and warranty, all in one location at BEST BUY for the best deal in town

I scheduled an appointment for my washer. The tech sat in front of my house almost two hours early, left after 5 mins (never got out the truck), marked me as no response and then I had to wait hours later for him to return because he didn’t want to be late for the next appointment.

Well worth the price. When washer failed and couldn't be repaired we got a new machine with free delivery old machine hauled away

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

For me, Geek Squad has always been a "hassle-free" experience the few times I've had to require their help with a product issue.

Just do it! In todays age. They dont make stuff like they use to. Invest in your home, it was a good choice. Easy to schedule repairs, quick to repair, no hassle or extra.

use protection. 5 years of safety. dont want regrets without using protection!

The guys installed my unit and was in and out in less than.39 min.

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

we love it alot we needed it badly for are big family thanks so much

Bestbuy replace a Washer that goes with this dryer didn’t need to if the installation guys would have been better I wouldn’t have needed to even use my geek squad service it was nothing wrong with my washer except a bag was stuck in the outside vent. My tv was installed quick and professionally

I bought the Washer/Dryer Heat pump Dry , and as someone who worked servicing appliances for 27 years, I know things can happen, and I also know the technology these machines have now , I needed the Geek Squad on my side !!

Bad quality washer machine worked for 5 months then it broke down. Contacted whirlpool and the next available repair was 3 weeks later then send a 3 Rd party repair company to take a look at it and still waiting on parts for another month?? No parts available?? Whirlpool is made in USA?? The main reason to buy whirlpool was for parts availability since it’s made in USA?????

Very satisfied and well worth it. Our washer stop working i contacted geeksquad they set up at home appointment for you and they fix whatever is wrong with your washer. THEY REALLY ARE AVAILABLE 24/7/365 IT DOESNT MATTER THE TIME OR DAY and i do recommend this plan for everyone.

Always love getting what I need at best buy. Only place I ever get the warranty, because its the only place I trust. Very easy and professional, cant imagine going anywhere else. Thank you!

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes