Customer Ratings & Reviews

A must have purchase with today's technology driven products. I purchased this for our new washer where the entire console is digital touch. With no physical buttons or switches to easily replace, this was a no-brainer. I've purchased a couple of these plans in the past and although I've personally never had to use them, I still see the value in having it for the just in case scenarios. Especially on a larger purchase that would run several hundreds to thousands to replace.

I have purchased Geek Squad warranty on several large purchases and will continue to purchase it for future purchases. I had a Samsung dryer that kept having the same problem with not heating. After 3 services, Best Buy replaced that dryer with an LG. No hassle at all. The services were easy to schedule. Parts are ordered based on what you tell them is wrong so they can fix it on the first trip. Service personnel are always professional and helpful.

These individuals will walk you throught the process or come out and fix the issues you have with any of your purchases! Slap that warranty on it and protect that purchase!

Good service,fast , Staff works quickly and helped me with the situation

While the extended warranty is a bit spendy, we have had a great experience with not too much fuss. The fuss was the smart-alecky kid ordering us around as if he had total control while also displaying way too much disrespect. The aloof posture of the "hands-off" generation is beyond annoying. Bring back corporal punishment, please.

So far works good no issues or problems yet and I like the color.

Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

Really nice looking set. Still trying to work out the settings, but overall very happy with the new set.

So far so good. The LG washer washes clothes with high efficiency. Uses minimal water, but cleans clothes well. Our clothes comes out wrinkle free and smells very clean compared to our old set. Settings on both washer and dryer are easy enough to understand. Never had issues with LG brand and I'm hoping this set will last us for years to come.

Very quiet operations and they wash and dry perfectly every time. The repository for the detergent and softener is a big convenience.

I always purchase warranty through best buy, they come out, fix if needed. Easy to talk to over phone and great repair people.

I went ahead and got the 5 year plan for my Insignia 4.5 washer and 7.5 dryer. The agents installed in a fast and professional manner. They answered all my questions and concern. Nevertheless, the 5 year warranty just add a level of extra protection and comfort that my wife wanted. Hope I don’t have to use it, but it will be ready when needed.

Buying extended warranties used to be a tough decision for us. As consumer grade appliances seem to be engineered for shorter lives, it seem more likely we will experience a failure in the lifespan of the warranty. Our old dryer was serviced under an extended warranty and due to a parts shortage triggered a replacement where we got the full value of the previous device purchased (not including the extended warranty price). Glad we had it!

I am glad to have gotten a warranty on my mom’s appliances. Great price

Quick and easy repair/exchange. Appointment was set for within 48 hours and replace within 72 hours.

love my new washer and dryer combo, always a good experience at Best Buy.

The agents delivered and arranged my item in the laundry room

I haven't had to use this yet, but did on a dishwasher we bought several years ago. It has been difficult to find local repair people so this works !

Warranty was super easy to buy (adding extra text)

It is high recommended to have at least 3 year protection