Customer Ratings & Reviews

Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.

I just bought the dryer in late June 2024. Hopefully I will never have to use the 5 yr Geek Squad warranty I bought for it, but NO WAY was I going to settle for just the one year GE warranty.

It have affordable insurance price to keep my mache secure and protect

So far, so good. We purchased this after the previous model failed again and again. This current model is quieter and produces almost dry clothes after a super strong spin cycle. For the money, it definitely does the job. I also purchased a five year warranty without hesitation.

Its only been a couple of months, but so far im loving both the washer and dryer. The large drum and front loading makes it soooo easy to wash large loads or thick blankets.

I’ve owned my washer for a couple years now. A discontinued Samsung front loader that was supposed to be top of the line. It’s a great washer when operational, but unfortunately, not working. Fixing it under factory warranty was great. But now that factory warranty is over, I’m faced with what is turning out to be the most impossible task to-date. Getting a tech out to fix my washer through the Geek Squad Protection plan. Countless time wasted on the phone scheduling appointments and listening to the service agents regurgitate the same prompt while informing me that “Your appointment has been cancelled because there is no tech available.” Constant time off work, or time blocked off from doing other daily chores while waiting for an appointment that will ultimately not show. Not only that, but I’m having to reach out to them to find out what’s going on with the appointment. This is a horrible experience and I’ve come to the conclusion that this service is a waste of time and money. Now I’m stuck waiting for someone to fix my inoperable washer with a household of five for two weeks! FYI, my appointment is now rescheduled for the third time. Just replace my washer at this point.

100000% worth the purchase. They delivered and set up eveything quickly. They ran test cycles to ensure everything was installed and operating properly. Everyone was super polite and friendly.

Not much to say about this. I get a paper and email with information for the geek squad. If something should go wrong I call and use it. That simple.

Bought an insignia washer and had an issue with it after a few years. Best buy couldn't find a repair specialist so they decided to replace it with a brand new washer.

MY WASHER BROKER DOWN AND I HAVE THE 3 YR IN HOME WARRANTY ON IT THROUGH GEEK SQUAD. I CALLED AT 1PM AND THEY HAD SOMEONE AT MY HOUSE BY 430 TO FIX IT. THE TECHNIICAN WAS GREAT, VERY KNOWLEDGABLE AND WENT THROUGH EVERYTHING WITH ME AS TO HOW TO CLEAN THE FILTERS THE DETERGENT DRAWER I WAS VERY IMPRESSED WOULD HIGHLY RECOMMEND.

very assuring to have this product and know a reliable source is available to assist me

I love this washer and dryer. You get a notification on your phone when your load is finished washing or drying. The steam feature on the dryer is nice. Overall, I’m very pleased with this putchase. Would recommend and they’re pretty to look at, too.

I love my LG washer and dryer!! They are quiet, efficient, and looks good!!!

I had to quickly replace my old one that broke. After finding out NONE of the ones advertised for sale at Lowes or Home depot would not be available for delivery until 2 months. I found this one although it was more then I wanted to spend. What I would have spent at laundry matt for my family of 5 if I were to wait those 2 months, would of cost more in the long one. Plus this one was delivered in 2 days & much bigger than I expected with an added bonus of having 3 years protection

They come fix any and evening ever wrong with the washer or dryer on the spot

Always a great protection purchase and communication is always spot on.

This is definitely worth it! My old washing machine weights broke and the washer sounded sooo loud. They came and looked at the washer and promptly replaced it for me!

Haven't used yet lol but seems to be worth having.

I haven't used it yet. But I have just in case, so I think is very convenient to have it.

I haven’t had to use it yet, I will come back with a review when/if I do.