Customer Ratings & Reviews

I always add a protection plan just in case! Just do it!

With the sophisticated computer components in today's tvs and appliances, I feel better knowing I can rely on Best Buy's Geek Squad should something go wrong or if I cannot figure how to use something. They never laugh at my questions, no matter how ridiculous they may seem

I bought this warranty for my washer because I had an Issue with the first one. I didn’t know Best Buy only gives you 14 day returns on Appliance. I thought because I was elite plus I had 45 days return policy. But no only 14 days lucky Samsung gives 1 year manufacture warranty. The washer broke 16 days inn. So with the second one. I bought this warranty I hope it’s worth it

I have used this service previously and it was very good and service was very professional when it was needed.

Geek squad technic was on point he came out to fix my dryer. The parts were order quick and sent to my doorstep. Technician went above and beyond to even take out a small dent in my dryer.

Geek squad protection awesome people over the phone help me and recommend me how to be ready for any inconvenient

This is definitely worth it! My old washing machine weights broke and the washer sounded sooo loud. They came and looked at the washer and promptly replaced it for me!

Great to know I am covered in case of any damages or issues!

Geek squad has wonderful customer service . Shop at best buy

Have not received this yet as it is on back order. But have watched many videos, & read the reviews. They are all pleassd with this LG Combo. Can't wait to get it & use it

we love it alot we needed it badly for are big family thanks so much

Very impressed…………………………………………………………………………………………..

The guys installed my unit and was in and out in less than.39 min.

Well they just brought my washer and really didnt have a chance .

Excellent quality! Can’t ask for more, great price!

Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

Love the extra protection plan now I don’t have to worry as much if the system malfunctions

I purchased this 5 year Geek Squad Protection for my brand new dryer. After it had been delivered, I had a couple of problems with the door latch breaking. I called Geek Squad and they said I needed to contact the manufacturer warranty because they cover it for one year after purchase. So, I guess I purchased this 5-year warranty but I can only use it for 4 years? Make it make sense.

We had great service from our technician. We only had to wait a day for service. Once he ruled everything out and the washer was still making the noise we received a new washer comparable to what we had before with a small fee of about 50 dollars good protection!

Always go with the Geek Squad warranty. Life happens, accidents happen, manufacturers defects happen. Geek Squad warranties protect you and your purchase. If Geek Squad can't fix it no one can.