Customer Ratings & Reviews

I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

I just got a warranty. There was no install of my dryer.

Great quality for the price. Nothing fancy, just right for apartments.

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

I am not sure what to think about this protection. I have purchased it twice and needed it twice, but there is no prorating. Once the dryer is replaced, you need a new Protection agreement. I was six months in on a new replacement dryer. I am electing not to purchase this protection again. I will just get the unit repaired under warranty or replace at Home Depot.

I know protection plans are deemed to be a waste of money, but for expensive purchases I would never not get it. The one time I did need to have one of my TV's repaired (I had it for a year before it had problems), Best Buy decided the 2nd time to refund the cost of the tv, which I then used to buy a new one. I bought this protection for my new washing machine. Gives me peace of mind knowing that if something goes wrong Best Buy is positively responsive.

Very professional and helpful, made sure I was happy with my service

The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.

I am sure the Geek Squad will be pro's if I should ever need them.

Based on reviews… which said that the LG washer and dryer that I bought are excellent but periodically they ship lemons, I decided to subscribe to the geek squad protection plan. I've never done this before but the reviews said that when the machines are lemons they're truly lemons and will need to be replaced over a period of time. But once you get them working they work very very well.So far so good. I haven't had to use the geek squad warranty so I'm keeping my fingers crossed. I'm hoping my first washer and dryer ordered aren't lemons.

wasnt expensive definitely worth every dime super nice and friendly

I always get extra protection when making big purchases. My last appliance I purchased I got the 3 year warranty and I never had to use it, Would definitely recommend.

The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!

So I highly recommend everyone purchase the warranty on your items you wouldn’t regret it!!!

Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

Geek squad support,, always a good idea, !!!!!!!!!

We had a washer explode and then had to wait three weeks to get a new one even though we had this warranty. We kept getting the run around from Best Buy. Also when you get a new replacement item the protection plan is over even though it's supposed to be for five years.

I Like My 5 Year Protection Plan. I Think It’s A Great Idea To Have It. I’m Glad I Have It.

We love the Geek Squad protection that comes with everything

i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.