Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really a fan of these things but I bought this one because the last one really paid off. I hope if I ever need to use this one, that they ironed out some of the kinks. Gotta say, a great store manager is what made the first one well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    response and service are good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy who came out when the dryer wasn't working right was great. he helped us detect where the problem was so we could get that corrected as well. It works great now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and picked up my old washe/ dryer and installed new unit. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the extra warnaty but it always good to have extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extended warrantees on new appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warrantees on new expensive major appliances. Peace of mind and ready for any problems. Modern appliances are not as long lived as the good old days. Too many things can go wrong with computer chips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURCHASE WARRANTY ON ALL APPLIANCES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to discover warranty on appliances is for five years and not less! You never know if the appliance will be in need of any service over the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service always buy home warranty this any stuff you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased it for all of my appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not super cheap when you are replacing all of your kitchen appliances and a dryer. It can really add up. I've already had to use it twice, once on my new Microwave and once on my new dryer. Appliances aren't made like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sophisticated Samsung Washer and laundry dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer and dryer. They look beautiful together and work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to buy a three year warranty repair, especially for the cost. I haven't needed it, and God Willing I never do, but the services promised are a good deal for 100 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer microwave for over stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy been with them for years with my applying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tweety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent customer service! Love it ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would have liked a 10year warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I would have paid more for a 10year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to utilize and schedule!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use after dryer stopped spinning, easy to schedule, i was expdcting a couple of weeks wait since i am furtyer away from store (1hr) but i was able to get scheduled 2 days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is great! I love the vent where is keeps it from smelling like other washing machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quick Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this for these items. I have used geek squad services in the past. They are always helpful and very responsive. I am sure I will not have a problem getting help if needed in the future for these items as well. I pretty much get geek squad protection on all big ticket items that I purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast and fixed issue. Tech was quick to fix issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan pays for itself. Love how it covers it for 5 years. Definitely worth buying. If your appliances go out, if they cant repair it, they will replace it for the cost you paid for the item. Gives me peace of mind if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you need it. Always available. Answers questions or finds the right person for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not usually one to worry overly much about large appliances when it comes to warranties, but I’m. Sry happy to know that I’m covered for the next 5 years should anything go wrong. I’ve gotten several warranties with Best Buy and never had a problem when it came to using them. Definitely gives me peace of mind and well worth the investment.

    I would recommend this to a friend