Customer Ratings & Reviews

Quick delivery and installation for the appliance I purchased

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

Exceptional customer service happy with my purchase

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

Oscar and Alex did an amazing job! They went above and beyond. Super happy!

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

I need a washer and dryer in my business. Since they are in a commercial setting the manufacturer warranty is void. Fortunately Best Buy protection plans cover washers and dryers no matter where they are installed.

I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

Thus warranties is a must if you purchased an appliance you will be sorry if your appliance goes haywire one year factory warranty is a joke.

Satisfy and secure with this purchase Protection plan

I wanted extra protection and this was affordable.

I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

I reviewed quite a few washers. I wanted the one that we purchased to be energy efficient and affordable. The LG WT5270CW is great. The ONLY negatives in my eyes are that there isn't a hand wash cycle (although there is a delicate cycle) and that the tub is a bit deep for me to reach into the bottom (I'm petite) but this problem was solved with a grabber that is used to grasp items out of reach.

It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

Always a go to store for me! Thankful for Best Buy

They did an awesome job getting it installed without any issues and were nice too!