Customer Ratings & Reviews

I received a good attention when I used ! Really quick

When our dryer died under the extended warranty, we bought a new washer to match the new dryer we had to purchase. We canceled our washer's warranty and received a small refund back against what we had paid. Adding the washer and dryer warranties together, we still came out way ahead.

For the first time in years I had to use Geek squad and it was good. Also it depends of the person that helps you but I had no issues at all

I've been very happy with my geek squad purchase on my items so far so good

These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.

Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

I like having the extra years of service plan. I can't really locate my plan though but I believe it's on file with BestBuy. I think I call Geek Squad and they help if I ever need service so should be very easy to do. Was affordable and worth buying I think if something goes wrong with electronics

To me it just makes no sense to buy something this expensive and not get a protection plan on it.. You are protecting your investment. And the Geek Squad makes it so easy they will come out fix repair or or replace I use eat squad for everything that I buy from Best Buy.

Beyond happy with my washer! Does it's job very well and have no issues. Would recommend!

just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

oh yes i just got it like 3 weeks ago and i love it only one problem connecting the hot and cold water lines if you want just cold water connect it to the cold water line on the back of the washer because I am i had to do it if its on hot line you'll get a error and no water will get into washer

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

Great customer service, always very helpful with any issues I might have.

Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

Geek Squad has always fixed or repaired any claim I have filed. Great value.

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.