Customer Ratings & Reviews

We always like having a peace of mind and we've never had a issue using the protection plan

Didn’t need service after all. No help needed………..

Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

Ourchased this on a black friday deal, and its been great so far. Very efficient with a superb “quick wash” mode that ovly takes 15 minutes.

Excellent customer service. Great job providing detailed information that influenced decision making.

Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

Cant go without geek squad service a most have for every purchase

I'm a big believer of the 5-year warranty when you purchase a big appliance. I had my LG washer replaced free of charge when the technician could not fix the issue. I had the washer for 3 years and received a brand new one.

The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

This was a steal. It made a noise in the beginning but a service tech fixed it

Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

Excellent washer wouldn’t trade it for another. I’ll always purchase LG from Best Buy.

I have been very happy with Geek Squad, they help me with every issue.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

I got the 5year protection plan just incase I didn't with last tv. Funny it quit just after 5 years.

When you are investing in large appliances having Geek Squad is just a no brainer. Depending on what you buy they come to your home to service the item. I hope I never have to use it, but if I need it I know Geek Squad will be out to my home to service (or replace) my washer and dryer.

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.

really need this incase in future something went wrong and they did awesome