Customer Ratings & Reviews

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

Great item arrived in perfect conditions, have done my laundry and way better than top load Dryer. Great Protection for my appliance.

Finally was able to get my washer i love it leaves my clothes feeling and smelling clean

Love my washer. Finally, I was able to wash my Ugg blanket. I can do large loads and not have to go to the laundry mat

Haven't had to use it for this product yet but it has never failed us in the past.

My experience this month has been great we love this washer machine and hope can work well for many years..

Always good to have protection and hopefully never need it.

Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

I purchased Geek Squad protection when I bought my washing machine. It adds a good selection of protection if anything happens to my appliance. I feel more secure with this purchase.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.

This will come in handy & I have not used it yet as I barely bought my products

I haven't used it yet but so far everything is good! Will update if possible with accurate performance details when used.

This is a great washer and dryer. It's saves a lot of space and the smart home integration is pretty cool too

These people are super knowledgeable and helpful. No complaints from me. the geek squad is awesome!

Agents are great! Very helpful and attentive. Wish everyone was like that.

This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.