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Customer reviews

Rating 4.6 out of 5 stars with 5697 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,697 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a new washer and dryer Samsung set and they look great and also purchased the ext warrantly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection and hopefully never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Better Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re not really the type of people to take out a warranty but I’m glad we did this time. Our previous washer and dryer broke down many times and we had not taken the warranty and I regretted it. I feel much safer buying the warranty this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item; good price; easy to operate; works well; easy purchasing/ordering and easy Pick-Up/Delivery. I would recommend this item to friends and family. I have not needed to use this item but always feel better having the Best Buy Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but nice to k ow that I have protection- especially living in the country and knowing someone will come to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PEACE OF MIND FOR THE 5 YR. WARRANTY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THE 5 YR. GEEK SQUAD WARRANTY FOR PEACE OF MIND BECAUSE BESTBUY STANS BEHIND IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for Major Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is insurance. Sure, you may never need it, but its always nice to have it. And I get it, its sometimes just a simple way companies can make money, but for a major appliance its worth it. If you're spending $500+ on a major appliance, this is not a big add on at all. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer until it broke. Luckily it was under the year warranty. I hope it holds up. Purchased an extra 2 year warranty with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Very easy to use and cleans the clothes well. Wrinkle free from the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy they got our washer/ dryer installed quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we had to purchase a new washer and dryer,we are glad we were able to get the total tech team to back it up. It’s nice knowing that our appliances are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection plans

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are well trained and having the extended warranty plan is always a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty, EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased a Geek Squard, protection plan, because this is Something Every one needs when buying appliances, take my word “It’s worth getting protection plans on everything you buy from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have anything can happen a machine is man made no one should purchase without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty, piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were very professional knew what they were doing Excellent job and took old units away. I bought a 5 year warranty to cover my new Samsung Dryer. Peace of mind for 5 years is worth this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have. I always get Best Buy’s warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tim. Thanks for sharing this with us! We're ecstatic to hear about this awesome experience. It's a pleasure to help you out and be there for you. A fridge is definitely important and we don't want you to go without one. If you have any questions or need further help, please let us know!

  • Rated 5 out of 5 stars

    Dryer insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect yourself and your washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

    I would recommend this to a friend