Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5697 reviews
(5,697 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Yahhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$400. I’ll take it. Thank you so much Best Buy. I want another!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replacement waher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced new washer right away with a new one. Fast service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Great communication and quick response
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer.dryer delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy to have them deliver the new washer and dryer, and set everything up and haul away the
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 years of protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 year plan of protection is a must in case the machine stop working. ksdlkslslsfjssa;lfsjspfjf
I would recommend this to a friendRated 3 out of 5 stars
Check before you purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend that you check to see if the local Geek Squad has people on staff to do repairs for the item you are purchasing. If not, your product will still be covered but you’ll have to wait for insurance company used for this service to find and negotiate service for your product before repairs are made. We’re on our fifth repair for a product and so far have waited a week and a half to schedule the repair. From my check earlier this week it will be at least next week before that might happen.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
GOOD DELIVERY SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washing machine that I purchased has worked very well. The machine is quiet, has a large tub and the clothes are very well washed. I would recommend this washer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet, but good to know that Best Buy will take care of the product for 5 years. Our prior washer/dryer was from Sears, which doesn't exist locally anymore so was happy to get coverage through Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
a warranty is a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.went back after I purchase the new dryer to purchase the warranty just because you never know what can happen , so wen you buy something new that cost lots of money please people spend the extra dollars and buy a Warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this for a washer and dryer purchase. The washer showed up with minor scratches and Best Buy relaxed it within a week at zero cost. Totally worth it. Great service to have. Great piece of mind!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys answer questions professionally and help with any problems that need to be solved!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with my purchase. Would recommend to a friend and even an enemy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always get a warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a must when you are buying appliances. I bought one for my washer and dryer and a good thing I did. The washer broke less than a year of having it. They honored the warranty with no problems at all. MAKE SURE U BUY A WARRANTY.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year extended warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you want peace of mind on your appliances and know they will be reparied if needed please get the 3 year geek extended warrantity they will replace the item if they can not repair it well worth the extra money
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed for large purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase protection on large purchases all the time. So far I have not needed to use the Geek Squad services yet but I'm always glad to feel assured that if anything goes wrong, they are available to come take a look and fix it!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use but did need to call for info.. very helpful.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Did a awesome job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always is best to buy a warranty and with the warranty they normally will give you free installation! its well worth buying! They always do a awesome job and showes you how to use the new product!
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired of my washing machine breaking down once a year, so I bought this, with my new one. Only had to use it once they got right on sending out the repair service and fixed it no charge.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The good guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad warranty service is a great deal. You can count on large ticket items breaking down from normal use. Having the warranty is needed to give you piece of mind when the time comes for repair service. I challenge you to try and ask the manufacturer for assistance and they will not be helpful. Go geek squad!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


