Customer Ratings & Reviews

Geek squad afforded us excellent service. The installation was very rapid which I appreciated in the midst of a pandemic. They answered all questions and hauled the old washer away without any problems. Very professional

Always get the protection. Trust me. I’ve used it so many times for random big issues I’ve had happen. This saves my wallet and sanity.

Hard to evaluate since I have not had to ask for service Ask me again after I’ve needed service

The geek squad protection provided expert installation of my set

After reading everything that is covered under this plan, I am sooooo glad I purchased it. Hoping that I will never have to use this warranty, but happy to have it, just in case.

really impressed with the quick response, and the kindness of staff

Excellent product, definitely recommend to friends and family, and good customer service

The extended warranty saved us when our washer crapped out but the price of the extended warranty is crazy pricey nowadays.

Scratch and dent! Literally that’s all this washer had wrong with it. We are extresxxx

I love that this guarantee is very good i got it so in the future i don’t have to buy an other dryer but they can fix it

Great coverage and protections for the value! always great to have

I believe in having my items protected. Therefore, any chance I get, I make sure I include the warranty on my items. I can't tell you how many times this warranty has come in handy. I would definitely recommend doing the warranty whenever its available!

Ok these things are iffy sometimes but recently we have had some bad luck. Gives you more peace of mind about the future.

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

I took out the 5 year ext warranty because of their customer service. Never had a prob.

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

I received a replacement washer in a timely fashion

The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.