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Customer reviews

Rating 4.6 out of 5 stars with 5697 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 5,697 reviews
  • Rated 5 out of 5 stars

    Greek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always heard of how great geek squad is. Never tries them until recently, and man am i glad i did. The price totally worth especially if you have about 20 devices that always needs your attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on appliances. It's simply the best at getting your appliances taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan and the timeframe for it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an insurance solution for my washing machin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point for insurance was competitive based on my research for similar items in other stores

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great reservice and response times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Have had GE for years and I will always stick with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of having the machines delivered and not installed later to find out from Samsung that I need to install professionally in order to keep my warrantee the geek squad came installed it free of charge when I could to charge me now great job guys thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to have the geek squad behind you if you purchase any big items at Best Buy there quick they’re good at what they do and it’s very easy to deal with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just call…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this, but was told just call us if you need us…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Worth getting the warranty. Minor issues always appear and heal squad repairs it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had an amazing experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I have them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance to have in case you have issues with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended warrany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but had it previously on my last washer and it saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy expensive appliances from Best Buy without this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind for a big purchase like a washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan from past experiences with customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for about 3 years is really not that bad

    I would recommend this to a friend