Customer Ratings & Reviews

So far we haven't needed it. But it's good to know we have it. Our last washer , manufactured by a different company crashed and burned in 4 years. The one before that lasted over 20 years. Samsung makes a great product.

The agents mounted my item and connected, they was very kinde

Good insurance to have in case you have any issues.

My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around

I purchased this for my new laundry washer. Hoping that Geek Squad will provide good service when the time comes.

It’s worth to have any protection in life and Best Buy is best

They seem to answer my questions when I go in and most times have a solution to the problem.

I'll give 5 stars for the option to protect my device. I haven't had to use the protection yet though, so 5 stars just for the ability to do so. This is useful since it is for a washing machine.

Forced protection that I recommend buying when you buy electrical or electronic products at Best Buy, it always complies.

A great piece of mind to know the geek squad has my back if anything happens to my new Samsung washer.

Reasonably priced still figure out details on what purchased have to ask them for more details

It’s always good to have warranty for electronics and appliances

As long as there is no water damage. A tech will help you

Everything fully satisfactory and technician are very polite

Best washing machine ever. Best installation ever.

This is a must have for the appliance. You never know when an expensive part your going to need. Just to have peace of mind knowing that your covered.

THE PROTECTION PLAN IS GREAT IT GOT ME A BRAND NEW DRYER AFTER THE OLD ONE CRAPPED OUT

Works as described. Very happy with my purchase. Recommend this product!

This is very important if you want to protect your appliances or electronics. It gives you peace of mind to know that if something goes wrong, you are covered.

I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.