About this item
You're excited to buy a new washer or dryer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
We make house calls.
We'll come to your home if your laundry appliance needs a repair.
You'll never pay for parts and labor.
100% of the costs of parts and labor are covered on qualified repairs, with no hidden fees.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
If your laundry appliance isn't working because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
We'll reinstall your product.
After we repair your laundry appliance, we'll reinstall it if we originally installed it.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Call us at 1-800-433-5778 or visit your local Best Buy store to start a claim, or just to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name5-Year Standard Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400078890051
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- A: Answerwell my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,
Answered by unhappycustomer
Q: QuestionHow can I get a hard-copy of my 3-year Geek Squad protection plan?(1 answer)
A: AnswerWhere do I find my Geek Squad Protection Plan number? You'll find the number on your original receipt. If you bought your Plan recently, you will also have received a "for your records" e-mail shortly after you made your purchase that will contain your Plan number. If you've lost your receipt or can't find this e-mail, just give us a call and we will help you track down your Plan number.Call 1-800-433-5778Answered by webster007
Q: Questioncan I extend this protection I already have 3 year that I bought 3/06/2015(2 answers)
A: AnswerI dont think this Geek Squad protection plan is that effective, would suggezt not to extend it. I bought 3 years protection when I was buyimg my washer and dryer, now when my dryer has malfuction and I called Geek Squad their response is that they would charge $99.99 just to come and check in case my apartment's air hoses are problem. Service not up to expectations.Answered by Shivansh
- A: AnswerHi Jennifer. Thanks for your great question. We totally hear you out on that one and should be able to cover the cost of the re-installation following this exchange. I hope this helps! Please let us know if we can clarify anything further.
Answered by GeekSquadSupport
- A: AnswerYes... warranty is per appliance.
Answered by jmax
- A: AnswerWhen you got the new one you should have been offered to purchase a new warranty so that your 3 years starts from there unless they replaced it under manufacturing warranty.
Answered by Nice
- A: AnswerNot that i have experienced
Answered by mytv
Q: QuestionWhat's the typical wait time to get a washer or dryer repaired through GSP?(2 answers)
A: AnswerI was just told 21days to get my washer / dryer repaired ..... NOT happyAnswered by ConcernedCustomer
Review Summary
Rating 4.6 out of 5 stars with 4309 reviews
4.6Rating by feature
- 4.7Value
Rating 4.7 out of 5 stars
- 4.8Quality
Rating 4.8 out of 5 stars
- 4.8Ease of Use
Rating 4.8 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
5-Year Standard Geek Squad Protection
User rating, 4.6 out of 5 stars with 4309 reviews.
4.6(4,309 Reviews)- 56 Answered Questions
