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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,750 reviews
  • Rated 3 out of 5 stars

    Have to fight foe your claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nesseasaty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room inside washer to do bedding. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.

  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done pretty good, havent used the wifi feature yet but planning to do so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are a Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is definitely worth having. This service pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a life saver when issues come up worh maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have a Geek squad plan on anything I buy from Best Buy. They stand by anything they sell and don’t give you a hard time when a product fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is excellent. Always professional and always provide professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but I wish they will give you a shorted window for their visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection on all my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NEVER had any problem with any warenty from best buy in any of my purchases. I always recommend best buy for almost everything. I am almost an employee without pay thanks keep up the great items thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy buy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the warranty thru Best Buy they coverage is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it yet but It has given me so much peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my unit quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered my washer and installed unit. Very clean and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are extremely happy with everything !!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system had to return due to lack of empathy from delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop shipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped conveniently where I requested. No install.

    I would recommend this to a friend