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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,750 reviews
  • Rated 5 out of 5 stars

    Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big purchase for my house and I would like to insure that its well taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad protection for all my appliances and electronics. It is worth it as they will either fix or replace my items with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there, Stan! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best buy Geek Squad Protection is better than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found a great deal at the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Squad crew is great but the scheduling and management and needs some work in as much as they need to be able to be contacted easier and schedules need to be more flexible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jo smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet so not sure how it will go if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty, it paid off. The last washer quit working and I got back the full price paid and used to to buy new washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty, it paid off. The last washer quit working and I got back the full price paid and used to to buy new washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and made setup of our new dryer so easy. I normally do it all myself, and was tired of trying to fix our old dryer. They even switched the door to open the way I wanted. Worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees have been VERY helpful! I've needed them twice now, and both times, were FANTASTIC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed up to fix my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service i have ever purchased. Very fast and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have peace of mind knowing that if I need them, they are a phone call awat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice to have this help because finding someone to hook everything up properly and move things is very expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 5-Year Standard Geek Squad Protection since we use the appliance a lot and knowing if something breaks we can get it repaired with no out of pocket expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers beyond the appliance manufacture's warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea to cover my appliances with this, as it goes far beyond the appliance manufacturer's warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good plan that makes me feel safe for 5 years. got this coverage for my LG wash tower

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better a warranty than Geek Squad. They are quick to respond and are very knowledgeable and capable. Never had an issue when dealing with them.

    I would recommend this to a friend