Customer Ratings & Reviews

Overall great washer, very quiet. And great connectivity. Only issue is the size. I had remove the crown molding in my laundry room to make it fit.

Overall great washer, very quiet. And great connectivity. Only issue is the size. I had remove the crown molding in my laundry room to make it fit.

Purchased 5 year protection plan for each of the three purchases: washer, dryer, and washer pedestal. Have not used the plan yet, as the three items, I have only had for approximately 1 month.

Great job guys, and good team work skills, staff is amazing

I was told that the representative was going to install the new device and pick up the old one. But neither one of these things happened

Best Buy has always deliver top service. I recommend getting your products insurance protection ad Best buy has hassle free insurance protection

I always buy the geek warranty on my purchased. I do because I have had items fail just after manufacturer warranty expired. it pays for itself.

Geek Squad is an excellent service well worth the money. You call if you have an issue, schedule an appointment that works with your schedule

im very happy with the service i hope that my new drier and washer continue to be working well for many years

My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

Best Buy need to let the customers know that this starts with the factory warranty so you are getting four year Not a fair price if four years

The Geek Squad had a challenge getting the machines to the installation area (in a condo) but got it done. I applaud them for their efforts.

I love my washer and dryer I can do o e big load also I can do my big Comforters without going to the laundry mat anymore love it

I haven’t used it but I guess it’s good. I guess the service is good.

Great, fast delivery, quick installation no issues

I always bought Geek Squad service for my appliances since their customer is awesome and it's really worth for that.

Delivery men came with the ordered parts I added to my bill hooked up everything …. Make sure you always purchase a warranty .

Love the warranties with Best Buy. In the past I would never but based on how the other warranties have worked out when needed this is a must. Hopefully I never need it but if I do...

Excellent customer service you would expect. I highly recommend the 5 year warranty.

No issues works great. Love the steam feature. Easy setup