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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,750 reviews
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered were very polite & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WestwoodNick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection on our appliances is vital for the home as this is a holiday home for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to make a claim within the first year. Everything went smoothly. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, you know that washer is going to need attention within 5 yrs right?And one service visit could cost more than this Protection Plan. Yup, a no brainer as far as I’m concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry about the appliance breaking down and costing me money to fix it. It will also be replace if it can't be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added coverage on a new model ventless washer/dryer. Expensive appliance and my previous unit from a different manufacturer had many problems, so this is for peace of mind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and professional and helpful! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me a few times. I always recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have purchased the protection, have not used it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great team , they offer a good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wrrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it and i hope i dont need to. I hope the washer purchased lasts longer than the 3 years but f not well im glad we got it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they offer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I have heard great things. Hopefully I won't have to use it, but feel better having the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Its good to uabe the added support as an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my new washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. My washer shorted out after a thunderstorm just 3 months after purchase, They replaced both motherboards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far outstanding agents. I have not had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this protection plan yet. I have never had an issue with Best Buy's service so I hope it is a good investment .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it is important to have and I’ve always had a great experience with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any electronics made in these day. They don't make products like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Don’t Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best agent around when u walk in the store they are willing to help u explains differences on products and suggestions I love it

    I would recommend this to a friend