Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5750 reviews
(5,750 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Very profesional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Very Professionals. I recommend them.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geek squard protection. I can count in it even w an outlet buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geek squard protection. I can count in it even w an outlet buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase a warranty on everything we purchase. It is a practice we have had for the 50 years we have been married. In many cases we have been glad that we did.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
extended peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after some serious thought, i decided to purchase an extended warranty for my new washer, and im so glad i did, because best buy has a great price for peace of mind
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great teamwork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine was put in and connected properly and checked for proper function by best buy personel
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Prefect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and helpful, great service and disponibility in all
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick installation the gas dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work, they arrived on time, quick installation,
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel it's wise to purchase the extra protection when you live in Florida. Power surges happen more than I like, and can cause problems.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good team work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and installed everything so quickly
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They stand behind their warranty. They replaced the unit with a new one.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t needed this protection yet and I hope I won’t have too!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad all the way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the warranty and geek squad. This is the only way to keep your equipment up to date and running in good shape.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get geek squad protection. An easy process for any issue you may have
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service from geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed everything and made sure it worked before leaving. Good quality products and professional agents
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dryer and Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love those machines a lot. I can put more clothes
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought an open box washer and dryer and got the warranty. Basically got the warranty for free because of the open box deal. For a $1200 washer it's well worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
don't miss your appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello ireview – I apologize for the bad experience you had with your recent appliance delivery. We absolutely should have checked for manuals before testing the washer, and should not have discarded them outside of your home. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this, and to let us document the issue you had with misaligned expectations around the delivery timing.
Rated 5 out of 5 stars
Very nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased black waser/dryer very nice set. Would recommend to anyone. Delivery was on time and completed quickly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Affordability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased it..hopefully i wont need to use it..it was very affordable
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


