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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,750 reviews
  • Rated 5 out of 5 stars

    Very profesional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very Professionals. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squard protection. I can count in it even w an outlet buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squard protection. I can count in it even w an outlet buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a warranty on everything we purchase. It is a practice we have had for the 50 years we have been married. In many cases we have been glad that we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after some serious thought, i decided to purchase an extended warranty for my new washer, and im so glad i did, because best buy has a great price for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine was put in and connected properly and checked for proper function by best buy personel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and helpful, great service and disponibility in all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation the gas dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, they arrived on time, quick installation,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it's wise to purchase the extra protection when you live in Florida. Power surges happen more than I like, and can cause problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and installed everything so quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand behind their warranty. They replaced the unit with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed this protection yet and I hope I won’t have too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty and geek squad. This is the only way to keep your equipment up to date and running in good shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection. An easy process for any issue you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed everything and made sure it worked before leaving. Good quality products and professional agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer and Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those machines a lot. I can put more clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought an open box washer and dryer and got the warranty. Basically got the warranty for free because of the open box deal. For a $1200 washer it's well worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't miss your appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello ireview – I apologize for the bad experience you had with your recent appliance delivery. We absolutely should have checked for manuals before testing the washer, and should not have discarded them outside of your home. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this, and to let us document the issue you had with misaligned expectations around the delivery timing.

  • Rated 5 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased black waser/dryer very nice set. Would recommend to anyone. Delivery was on time and completed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased it..hopefully i wont need to use it..it was very affordable

    I would recommend this to a friend