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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5750 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,750 reviews
  • Rated 3 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad service yet. Hopefully I won't! Price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan for any replacement issues you may have for anything you purchase electronically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is definitely worth it to keep the maintenance and longevity assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional alwas have a smile on there face

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful and knowledgeable. Problems get fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way we use are washer this is a Great investment. It will pay for itself in one service call and is your good for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is advisable to get a Geek squad protection in all your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope if anything happens to happens while I have my five year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always backed their service. I've used it on all my big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very reliable to fix or replace a purchase and my philosophy is "Let it be their challenge, not mine."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal.I bought it with a warranty, I hope it won't be needed.I am very satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buyer beware...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before i left best buy store, the sales person made some statements that made me not second guess the purchase (over 1200.00) and gives you warranty for both items. i was so happy and egstactic. i also hope no issues would ever happen to my washer and dryer... not even a year into owning these two items they start not working properly. i called geek sqad, best buy and all the extensions i get for 3 months no one could find my insurance, and shortly after when its stumbled upon by the best buy staff, i get told i am going to have to wait. keep in mind 3 months had lapse but the condition of the washer and dryer got worse they statered leaking and once again i notified best buy and pretty much got told to wait. my issue at that point was first of my insurance/ policy wasnt found by them for 3 months. secondly both items got worse why would i want to get store credit and purchase items with the company that not only has neglected me, my property, and the items that i had insurance. but forced me to get another set of washers and dryers. instead like i suggested of just cutting my ties with best buy and purchasing these items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ilike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is necessary because of you product has any issue you hava protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% Recommended for all your Appliances the 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them but you need to have them with all the electronics used today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing love it is the best very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a washer & dryer, very pleased with the installation & they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important when requesting a repair service, recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The policy for replacement comes in handy on products and the price isn't too bad compared to extended services other companies offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use this, but at least I have it in case I need it.

    I would recommend this to a friend