Customer Ratings & Reviews

Purchased as last Maytag washer stopped working within 4 years. We were encouraged by repairman to always buy protection on washers and dryers as their working life is not very long.

I bought geek squad protection for a samsung dryer and washer. Ny washer broke two weeks after having it. Geek squad doesn't even have technicians that work on Samsung products. I have now had to work directly with Samsung to replace the dryer. I am now weeks without a dryer. I feel that geek squad protections shouldn't be sold ob products they can't work on. I would like my $220 back as I feel scammed into buying it.

Purchased a 3 year warranty for both washer and dryer I gave three stars because I had to pay $75 warranty separately. Which too me was extremely high. Look for a better deal by purchasing washer and dryer as combo first!

great price for the product and warranty plan also

Good product, does what it says it will do and easy set up

Got it for my washer and dryer had it before good service

Used geek squad in past good dealings will buy extra warranty again

Elegant and stylish. Noiseless when you operate itn

Have yet to use for home appliance but they did fail to pick up my calls when reaching out yo geek squad

It’s ok spin cycle not that great I will never buy Samsung appliances again so

I have not had to use this but am glad it was offered as an option!

Installed but did not level properly washer or dryer. Best Buy sent another team out that corrected the problem.

geek squad delivery and installation is flawless! great service

I always get the warranty these days with all the electronic parts

I called the geek squad at Best Buy for a major mold problem in 2 year old Maytag washer and they gave me run around, sent a technician from Nite Owl appliance repair, He took pictures, said it should be replaced, Then I received an email saying that I need to find a repair man on my own due to improper maintenance which is so far from the truth. I have 5 year protection plan for a faulty washer. I would never buy anything from Best Buy again. And their protection plans are worthless! Home Depot stands behind their protection plan.

Better safe than sorry although I hope to never have to use it

Purchased with my new washer. Hope it comes in handy when I need it :)

I'm sure if something comes up they will honor the repairs.

Knowing the rate and frequency of failure makes this a great way to ensure that when yiur machine gets to breakdown exactly one month after expert of manufacturer warranty. Get this. It’s peace of mind in the long run

I expected to call geek squad to have someone come out and look at my dryer when it went out instead they told me to call the manufacturer