Customer Ratings & Reviews

Agents came and picked up my old washe/ dryer and installed new unit. Very friendly and professional.

I am sure the Geek Squad will be pro's if I should ever need them.

wasnt expensive definitely worth every dime super nice and friendly

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

Have not had to use it yet. But the Peace of mind it gives me Is almost priceless

Great, fast and tech fixed issue. Tech was fast to fix our problem

I just got a warranty. There was no install of my dryer.

The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

Washing machine is great! I love the vent where is keeps it from smelling like other washing machines

Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

Comes in handy when you need it. Always available. Answers questions or finds the right person for you

Thanks again to the geek squad service. It’s good to know that Best Buy has this option to help their customers!! Our dryer and washer are working well!!

I always get the Geek Square protection when buying appliances.

The squad was very polite and went out of their way to make sure I was satisfied after an order mixup in the store. Great guys.

We love the Geek Squad protection that comes with everything

I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

You can never go wrong. I always get the geek squad protection on almost every purchase I can. Easy exchange and or repair process.

Bought for my new washing machine because I have never had great luck with any kind of washing machine I get. I always get the protection plan for anything I buy!

The geeks are there for when my washer and/or dry are in need of help.