Customer Ratings & Reviews

I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

Buying the 5 year extended warranty is a no brainer. I always get it with all my appliances purchases.

I am so impressed with my front load washer and dryer by Samsung. It cleans well, it's so silent and the price was awesome!!!

My previous washer lasted 4 years. I thought it would last 7. Getting a warranty for 5 years works for me in that if it doesn’t last as long as my previous one, I get a new one.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Very convenient using, set & forget. The app notifies you when your wash is done, what stage it's in & many more

I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

Beautiful washer and dryer. They look beautiful together and work perfectly.

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

Worked for us a couple times in the past we strongly recommend

i hope i never have to use this, but it's a great service to have. 5 years is a long time for a warranty, so well worth it.

This was one of the best purchases I've ever made I love it!!!!! If I had to choose again, I would definitely choose best buy for my future purchases for appliances.

We purchase one with everything we buy. It has come in hand numerous times and pays itself off.

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

That insurance is good for the machine and is better to buy it

I took out a 5 year warranty on a LG 7000cw washer. I'm not really keen on buying warranties unless its a major purchase. Geek Squad has always been helpful in the past giving me great service. Not a bad price for the peace of mind it has to offer.