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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,749 reviews
  • Rated 5 out of 5 stars

    Excelente service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, always with quality of service and they solve problems quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used it yet, because the washer/dryer is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would have liked a 10year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I would have paid more for a 10year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to back up my new purchase. You never know when you may need this protection but one thing I do know is that if I have this BestBuy is there to help and keep me going. I always recommend this added protection and you should get it as well always!! Thanks BestBuy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help When You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the decision to make a purchase on a product that I have some knowledge of. In getting added future protection, I bought the protection plan. It's a win win. I have help waiting for me if I should need it. The cost wasn't astronomical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use the service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet on the new washer, but hopefully I don’t need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty on appliances is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranties on most electronics. We’ve had to use them on multiple products as things don’t last like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great people would recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. It is so efficient. I have a disabled friend. Whom I take care of and having this washing machine has made my workload so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sold me an excellent 5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never need to use the service but am glad its there if i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer install and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet. I haven't had to use it. So I can't give it a fair review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5-year protection for my Maytag washer machine has come in handy. Peace of mind to say the least is the best peace of mind money can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer, good dervice from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got our washer up and running. They showed us a couple of small dents and asked if would still take it oir return it for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for those unexpected breakdowns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad protection for dryer as insurance in case dryer broke down within 5 years. Never had to use it yet but price was reasonable for the extra peace of mind the protection provides.

    I would recommend this to a friend