Customer Ratings & Reviews

I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.

Easy to program and use. Gets stuff clean! It even plays a fun jingle when it is finished. High efficiency saves water and detergent.

Bought washer and dryer, that loaded it into my vehicle.

It was a great buy. Installation included. When it comes to appliance I choose Best Buy.

I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

The agents very Professional. I’m grateful for their help!

Had some questions about my install, solved everything quick and easy

Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

Washer and dryer combo. Works great. Just standard for the money

Sometimes the clothes gets off balance and it will shut off and you have to take clothes out and rearrange it to make it work

Have never had to use it on any of my purchases but its nice to have

Hope I never need it, but after my Samsung experience, I had to purchase this warranty. I sure am happy that my new LG washer and dryer have performed great. I hope they continue to do so, but if not, I it covered.

Definitely worth the peace pf mind and knowledge that something like this is covered.

We purchased this coverage so we wouldn't have to worry about any potential problems we might incur with this unit. We haven't had to use it yet and hopefully won't need it but glad to have Best Buy standing behind it. We have had good luck with Geek Squad in the past.

i purchased this after reading reviews about buying warranty on appliances. so i went ahead and got the 5yr warranty which will cover me for awhile. just a peace of mind since washers can be expensive to fix

For the first time in years I had to use Geek squad and it was good. Also it depends of the person that helps you but I had no issues at all

They hooked my washer and dryer up. They was great

Good t customer service Great job Geek Squad. Thank you!

Geek squad always delivers great content squad protection

I purchased Geek Squad protection when I bought my washing machine. It adds a good selection of protection if anything happens to my appliance. I feel more secure with this purchase.