Customer Ratings & Reviews

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

Fortunately, knock on wood, I haven’t had to use this yet. However, I do feel safe knowing there is a squad of geeks on my payroll ready to do battle against the forces of evil on my behalf should day ever come that I am in danger.

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

The controls were too much for me. i got a simpler LG model. Otherwise the washer seemed to work well.

Best part is warranty in case something goes wrong

I had to use tgis with my new dryer and have a new one brought to me. The first dryer wasn't drying my clothes completely!

Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

Can’t ask for more after successfully contacting the geek squad an appointment was made and the technician arrived to trouble shoot and replace the vital part in a timely manner.harmoon

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

So glad I have this protection, peace of mind, knowing that if anything happens to my washer in the next five years, it will be replaced

My experience this month has been great we love this washer machine and hope can work well for many years..

Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.

Love geek squad. Great help and perfect people. Buy it

Every single geek squad experience has been positive.

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.

This is a great washer and dryer. It's saves a lot of space and the smart home integration is pretty cool too

The guarantee is good and you don't have to wait long.