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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5749 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,749 reviews
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Trust me. I’ve used it so many times for random big issues I’ve had happen. This saves my wallet and sanity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had an amazing experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonja’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I purchase 5 year protection warranty on both new washer and dryer sets especially during covd 19 virus crises clean clothes are a must to keep viruses from spreading love love love my machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Machine very special works great love the steam Function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived unharmed, on time, and the drivers were thorough in explaining things concerning my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on an open box and the dryer has worked like a dream. Moms happy so everyone is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service/warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad doesn’t fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bought a new washer after my old one was just not cleaning very well after 15 years. Haven’t needed to use the protection yet but it hasn’t failed me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading everything that is covered under this plan, I am sooooo glad I purchased it. Hoping that I will never have to use this warranty, but happy to have it, just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the Washer and Dryer and contract together with the BestBuy Card to get the BestBuy Points. You can wait and purchase later after you research the Mfr Service Warranty Service and BestBuy Service Contract to make an informed decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! Def worth the buy and handles are laegest loads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The go above and beyond to help with your needs !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy workers are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so nice. They had my dryer set up in five minutes. Showing me how it worked, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer was installed in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the warranty as of now but for the price its real good normally everything happens with in 3 years this warranty has 5 years, very few give out 5 yr on warranty on appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer.dryer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to have them deliver the new washer and dryer, and set everything up and haul away the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Helped Seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Worry free service and help you can count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/ Geek Squad has the best warranty!! Ive used it on my tvs and refrigerator. Always great and fast service!

    I would recommend this to a friend