Customer Ratings & Reviews

These guys answer questions professionally and help with any problems that need to be solved!

Love it ! Cleans my clothes efficiently and dry them. Also has many options as well.

Very helpful and professional. I am very happy with the results.

The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

I always get the Geek Squad Protection and any items I buy from Best Buy. It's a great peace of mind to know that the items are covered by an excellent company and supportive employees.

Those guys don't joke around when is talking about work, really professional and great communication... this 100% recommend

Why not have something that in case something does go wrong they can either fix or replace it?

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

The geek squad warranty is a must have with any big purchase from Best Buy. The Geek squad delivered our equipment and installed it. They explained the dos and fonts and how to take care of the equipment.

We just purchased it and bestbuy sold it as told! Sounds like an amazing service to have and use

Agents are great! Very helpful and attentive. Wish everyone was like that.

Very good customer service with Best Buy being long time buying from them. I never have an issue with finance offer to.

Geek Squad is always so informative which I love because they help break down technical terms into English for me, haha. But I love their service, they are absolutely professional and attentive with their work!

Bought this service product to help in case something goes wrong with new items

Haven’t had to use this yet. I hope I don’t have to but I’ve always had good experience purchasing the warranty through Best Buy and geek squad. Way better than Walmart. Don’t ever buy the Walmart warranties

Best Buy has the best warranty. That’s the only reason why I buy my electronics at Best Buy

The installation was fast, done right and the crew was professional.

The washer is great size, however when washing it makes a slight squeaky sound.

We shopped around for warrant and the price bestbuy provides is very competitive. I don't have experience of claims yet but I have high expectation due to the experience during installation and delivery.