Customer Ratings & Reviews

This LG All in One Washer/Dryer is awful. It takes forever to dry clothes and I've only had the machine 7 months and it is leaking water from underneath onto my floor and also in the pedestal drawer. Scheduling a service technician to come out and look at it was another story! He made modifications to the vent filter and I don't see what that has to do with a water leak. It did not fix my problem. I want to trade it in for a standard washer and dryer. I've contacted the Corporate office so we'll see if they will help. This machine cost me over $2000 and I can't afford to junk it!!

[Employee of bestbuy] Really recommend the product no problem what so ever.

Purchased protection plan from past experiences with customer service

What can I say, Best Buy is hands down the best place to go to for appliances. The prices, delivery, installation and extended warranty make this the perfect package. Not to mention quality products. And finally customer service is exceptional.

I received a replacement washer in a timely fashion

We have used this service in Canada and USA. They deliver what they promise.

We have used this service in Canada and USA. They deliver what they promise.

5 years of extended protection for $200, great deal. Appliance repair labor and parts are super expensive.

Great washer! Have had GE for years and I will always stick with!

The Geek Squad installed my new washing machine. They tested everything to make sure it worked correctly. I was very pleased with their work.

I shop on Best Buy almost 19 years. All my laptop, tv , I Apple pod, printer , Apple watch , washers, always I’m happy , Xbox, PlayStation, games , gift cards

Who can beat Best Buy warranty? No one. That is why I remain a revolving buyer

Aaron was great to work with. He was very knowledgeable and quick to get us what we needed.

I've already had to use mine so I'm very glad we have it. Our brand new drier that we purchased isn't working. Since we didn't install it until after owning it for 30 days we couldn't just return it. Geek Squad is coming to the rescue next week.

Best plan ive found so far and this will help with maintenance for years to come on my appliances.

Good insurance to have in case you have issues with your product.

They answered in a timely manner and had a tech scheduled to look at unit quickly!

Yes geek squad is worth it! Once anything goes wrong Best Buy is there to save the day. Had plenty of experiences with them and every time they have come through with ease.

The most inversions in one fine electrodomestic deal.

I always get geek squad with all my big purchases. Always love the service and how easy it is in case something happens to my item.