Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5749 reviews
(5,749 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad was awesome and professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent combo!! I recommend to anyone in the market for a washer and dryer!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installation was perfect we had them stacked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laundry Machines that Perform
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Beware when you buy any appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
5 year geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased extra warranty on major or high price items. The geek squad has always fulfilled their obligation to our extra warranty when we needed to use it. They seem to always be professional. Equipped with good advice.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bestbuy beats a manufacturer's extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would definitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend it to my friends and family members.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good work to diagnose and fix issues and correct problems
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
All in one LG combo.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part, the all-in-one works well, but you constantly have to clean it and make sure lint isn’t clogging things, which can prevent it from drying properly. You’ll also end up on the phone with LG a lot. In my personal opinion, this machine is best for a one- or two-person household. We have a lot of kids, and it just doesn’t work well for a big family. Sometimes it takes six hours just to wash and dry one load. If you’re okay with that kind of time, this might work for you — but for a large household, I wouldn’t recommend it.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Better that the samsung frontload!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the steam feature, no problems with vibration, short clean cycles but cleans great!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insirence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope works fine my insurance for 5 years or i hope dont need it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very professional crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this protection plan for my Samsung Washer and Dryer. I was told that this plan includes any type of issues as long as they are not intentional damage to the units. In my opinion, it is a plan worth buying.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
One uses water, one uses oil. Same thing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy Luv the experience of easy service Just a click away and team help available
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i got my dryer the two delivery drivers were the ones who told me my dryer had some dents which i was very grateful for. And i did a exchange with my dryer it came in quickly
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is great to have. This is just one of the many products I have gotten from Best Buy for which I have opted to get the Geek Squad Protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the 5 year plan. And my washer broke and they came with a new one. Always make sure u have a plan in place best thing ever.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the appliances and the guys that delivered and installed
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


