Customer Ratings & Reviews
- Model:
- M507-G1
- SKU:
- 6345462
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class M-Series Quantum Series LED 4K UHD Smart VIZIO SmartCast TV's picture quality, price, and ease of setup. They appreciate the excellent picture quality and color, as well as the great price point. Many also find the TV very easy to use and set up. However, some customers have expressed concerns about the remote control, Chromecast capabilities, speakers, screen, and software.
This summary was generated by AI based on customer reviews.
Not-so-cheap garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv died (screen just one day faded to black, all reset options did not revive) 1 year and 11 months to the day that I bought it. Warranty is 1 year. It cost $437. Divided by the life of the machine, 23 months, this tv cost $19/month. Cheap garbage. Planned obsolescence. Bad for the environment. Zero stars.
No, I would not recommend this to a friendDoes not work with Amazon Alexa.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 5th and last Vizio TV I will ever buy. Amazon Alexa did not work with the television. One hour with Vizio technical support we did factory resets, unplug both tv and alexa, remove apps from phone and resetting all devices. Less than 25 hours of owning the TV over 3 hours of combined trouble shooting. I want to enjoy my new TV when I buy not spend time trouble shooting on the first day.
No, I would not recommend this to a friend- Pros mentioned:Color
Great Price on TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.colors are good but sound is terrible! Will be returning
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello yarddog41, As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 60 days of purchase, screen started to fail, black starburst kind of thing on the upper right. Within months, screen became unstable. Had to trash it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello MPman, Defects like this are extremely rare. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Came scratched
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy shut down during COVID... so couldn’t return this which came in the box with a scratch at bottom of screen.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Koolaid, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Incidents of damage while the TV is inside of the box are extremely rare. We’ve also specifically engineered our packaging to limit potential damage during unboxing and setup.
Good entry level
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good entry level TV. Don't expect great contrast. Do expect to lose details in the shadows. Ended up replacing.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Not a good tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 months after purchase starting to have trouble turning it on and sometimes doesn’t read the wifi
No, I would not recommend this to a friendPoor display color on screen.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color on screen does not look good or natural. Trying to adjust but it doesn’t help. Sad!!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD ( or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 855-833-3221.
Got it opened it and the screen is broken peeling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Got it home opened it. Took the cardboard off the front. Look like it has a safety film over it. It was actually the SCREEN!!!!! The screen was peeling.. went back to the store and of course they close at 6:00 pm..... sorry cant help you tonight.... come back tomorrow....
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello, Incidents of screen damaged extremely rare. You may call us at 1-855-833-3221 to further assist
Garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had 7 months and internet will not stay connected. Not via wifi, not with the ethernet cable. Smart TV and Chromecast functions are all rendered useless and I have a really nice, expensive TV that I can watch PBS, H&I, ND sometimes CBS on with my antenna.
No, I would not recommend this to a friend- Pros mentioned:Color, Ease of use, Picture quality
Amazing Brilliant Color & Bright Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Easy to set up. Easy to use. Very good inter-connectivity. Nice remote. Decent Sound. Excellent picture while viewing Full HD (1080p). Very good picture viewing standard HD (720p). Its default color setting of VIVID has super intense beautiful color and a brilliant picture screen. Lower left of remote has a 'pic' button to easily change what you're viewing to one of about seven other color settings including GAME and COMPUTER You can also adjust the settings in the menu. Other things to love are the 100's of free channels and introductory offers and that it is made by an American Company with great customer service. Ironically, due to the scarcity of Ultra HD [UHD] also known as 4K (2160p) media and content, I don't know how it does with Ultra HD except by what I saw in the store. It is also ironic that the only way to find out what a 4K/UHD TV does with less than UHD formatting is take it home and try it. The main things we watch are over the air broadcast and standard definition DVDs. So, I ended up returning this set after two weeks because the upscaling of standard definite DVD content was mushy and because I prefer natural color. I'm trying another TV (Sony) to see if the upscaling on standard definition DVD content is better. If not, I'll be back to rebuy the VIZIO. BTW, I bought this at the nearby BEST BUY store because of the difficulty shipping flat screens without breakage. If you mainly stream or look at broadcast HD content and you like brilliant color and easy of use, I can't recommend this TV highly enough.
I would recommend this to a friend Awesome tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome product. But it had a few problems.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Nightwing4, please contact our customer support at 877-878-4946 for assistance with your television.
No sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered hooked it up same place as other tv no sound tried Master reset , hooked it up to a DVD player changed cables Still no sound hooked Back up old tv same cable It has sound Tried calling the store just rang and rang and rang.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Nothappyyet, I apologize you are experiencing issues with your new TV. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you.
some days tv works, some not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have trouble understanding how the t v operates
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello wayne, the SmartCast features of the television allows you to access applications from the SmartCast input or from using the casting feature. The TVs also comes with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. If you need any assistance please go to support.vizio.com where you can find How To videos or you can click on 'Contact Us' to reach out through SMS, chat or over the phone.
Dont buy this tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very poor as compared to samsung u6900 tv. Quantum display is a gimmick. I was trapped and hence exchanged this tv for a samsung ru7100. The software is slow, casting/screen mirroring is always blurry.
No, I would not recommend this to a friendTerrible TV, Terrible Extended Warranty Service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great for about 14 months then the picture died. Now I'm trying to get Best Buy to honor the extended warranty that I purchased. Incredible hassle!
No, I would not recommend this to a friendwas nice while it lasted
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it in november and now 5 months later the tv is falling apart like literally i noticed the screen is coming unglued from the panel what a mess . it still works but for how long before it completely separates
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We're sorry to hear that this happened to you! Our customer support team would be happy to assist you. You can reach out to them by visiting support.vizio.com and selecting the 'Contact Us' option.
Having issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well kets begin that tbe tv does not turn off and I have to unplugged it and when I connect back there no volume had to connect Visio. And now they want be to pay a fee. To fix.
No, I would not recommend this to a friendOnly lasted 16 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv I have ever purchased! Only lasted 16 months and now has multiple problems! I’ve never had a tv fail so soon! Goodbye Vizio
No, I would not recommend this to a friendBad bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I got my tv on 8/14/2019. For my game room. It’s 11/15/2019. Picture cut in and ouT. The picture turn black and out line what ever on the screen at the time with weird Color
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Tyrone, does this happen when using a gaming system or cable/satellite box? We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.