Customer Ratings & Reviews
- Model:
- M507-G1
- |
- SKU:
- 6345462
Customer reviews
Rating 4.4 out of 5 stars with 827 reviews
(827 customer reviews)Rating by feature
- Picture Quality4.1
Rating 4.1 out of 5 stars
- Sound Quality3.4
Rating 3.4 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class M-Series Quantum Series LED 4K UHD Smart VIZIO SmartCast TV's picture quality, price, and ease of setup. They appreciate the excellent picture quality and color, as well as the great price point. Many also find the TV very easy to use and set up. However, some customers have expressed concerns about the remote control, Chromecast capabilities, speakers, screen, and software.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speakers
Rated 2 out of 5 stars
The worst quality VizioTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and audio are both impossible to coordinate properly. I have to readjust the picture almost every time I change channels and still am not able to get a clear picture. The same with the audio. The speakers are in the back of the TV and allow to much background noise that conflicts with the voice. It has been recommended that I buy a sound bar. Why should I have to buy a sound bar just to be able to be able to hear a TV. I have 2 other Vizio TVs. They are great. Perfect picture and sound and they are several years old. I never touch the adjustments. Maybe I just bought a bad unit. Also no user manual with TV. Have to get it off the internet and the print is too small to read.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Royvan,
Thanks for taking the time to leave your review. At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Great picture, bad speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had this TV for two months and the speaker is already going out. Great picture, love the user experience and all the streaming options but the audio is extremely frustrating. The speaker has started clicking when we turn it on and it clicks for a good 2-3 minutes before the audio actually comes through. I would steer clear and look for another TV if I were you.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good for first 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to for just over 3 years. It is now making a popping noise when turning on and off. It also randomly has a static screen followed by loud distorted sound from the speakers. Disappointed that we need a new tv so soon.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT PURCHASE 2022
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do your research before buying this TV. It’s lifespan is around 2-3 years before it goes berserk. Lines appear on the screen, the TV shuts off unexpectedly, and there is always delays and flickering occurring. This TV will run smoothly the first year and then once the warranty is gone, it’ll stop working properly. I called VIZIO customer service and they said after warranty they can’t help. Convenient.
No, I would not recommend this to a friendRated 1 out of 5 stars
I really wanted to like it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv a little over two weeks ago. Was having episodes of a blackout. Now I can’t even get a picture, just sound. Thankfully I’m with in the return period. It will be going back this weekend.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Lindsey, Defects like this are extremely rare. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Rated 1 out of 5 stars
Firmware Update flaming dumster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recent firmware update comes just short of bricking my tv. Have blacklisted Vizio for life over this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Vizio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this last night and it don't work. 5 vizio tv i have worked good. Returning it tonight.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jorge, having a television not work right out of the box is extremely rare. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

























