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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 546 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 546 reviews
  • Rated 5 out of 5 stars

    Professional Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service by the geek squad. The hooked the tv up in a timely manner. Did some programming and also programmed our cable remote, so we only need one remote when watching cable tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for sports fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were very friendly, helpful and knowledgeable. They were very courteous and willing to answer all questions. They also offered to take the TV for recycle. hope to get the same two guys next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees were very polite and quick, the work was done in less then an hour and half, I'm very happy with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy way to get your TV set up properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad took all the stress out of my getting my TV and BluRay player set up on Comcast internet and cable, and making sure my LG Smart TV could seamlessly handle my MLB.tv streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house were great! They knew what they were doing... I even had a mount they had never seen before and made the tv mount work perfectly. I love my new tv setup!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scheduling problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom told me not to say anything if I could not say anything nice. Actually the install went very well but I spent way too much time on the phone trying to get the m to come when they originally told me they would. I basically told them bring it at the time promised or keep it. They figured out a way to bring it at the correctly scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS team showed up on time, was professional, and mounted my TV with no issues. They were very neat and efficient with the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous service on existing merchandise. Would recommend ...helped me connect several components to each other and made it look clean...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the "best" in Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE Geek Squad. They are personable ,don't make you feel like an idiot for not knowing stuff. They REALLY know their stuff.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cher –

      Thanks for taking the time to share your experience with us! It’s always great to hear from satisfied Clients. If you ever need assistance in the future feel free to reach out to us again!

  • Rated 4 out of 5 stars

    sound check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble with my sound system and the tech fixed it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life so much easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third Geek Squad installation, and once again it was fast and a life saver. Well worth the price, with prompt, efficient, friendly service. Couldn't be happier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BA communication between Best Buy and Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up with no tv, then showed up to install after I had already cancelled and picked up and had someone else install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Best Buy still offered the TV Mounting and Video Setup separately, but as it is, this service was handy in that it saved me time programming my DirecTV remote for my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two of my new TV's wall mounted and the service was fantastic. Explained user of all equipment and didn't hesitate to answer any questions I had. Would highly recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the TV, the Techs configured the TV to my existing router and made certain that I could use all of the basic network functions that the unit provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service prompt and accurate mounting clean work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done, professional and timely. The agents came and were done in no time. Made it look so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came early and were very professional. They mounted my television perfectly. I would definitely use them to mount any television I buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad notified me as asked, arrived on time, were very courteous and connected my TV, instructed me on remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Everything works Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting and connecting my TV. The picture is great and the Geek Squad were professional and informative during the install.

    I would recommend this to a friend