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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 546 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 546 reviews
  • Rated 5 out of 5 stars

    Excellent work by dedicated workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very nice and did a thorough job on our installation It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, helpful and professional team. They also made sure I was happy with their service before they left, which made me feel even better about the products and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge screen with a great picture!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent for our family!! Has a great picture and was super easy to figure out the remote and how to work the TV and features. Great TV for the price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, professional install. Best TV picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional, polite, knew what he was doing, and was on time. He was very thorough and made sure I was satisfied with the way the TV worked before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time I made first contact with them, they all were very professional. The installer was very knowledgeable and helpful in explaining all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a great help and gave me a lot of info on everything I order. Told me what I would need for other things I order so they would hook up easy. I would use then again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys and gals are the best! Everyone was super nice and professional from the agent who called to set up the service to the ones that came to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was experienced, friendly, and set up the audio system. He made sure I understood the operation of the system. This is my fourth use of Geek, and will continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 55 LG TV. They were professional and did a great job. Made sure I was happy with placement. They were very friendly but professional. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job on connecting my items and setting up my TV and entertainment systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh with Geek Squad was very patient with our many requests. Even though we wanted features not standard, he worked around connections until we were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having no clue myself I relied upon it. Just be careful about scheduling with geek Squad vs the delivery driver. The Delivery is not geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team that came out to set my TV up were very professional and personable. They showed me how the TV should work and even help set some of my Smart features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The techs arrived on time and had everything worki

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time and inl ess than an hour had the audio and TV going...and no garbage left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Thourough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went through every option of my new TV and got things set up. I've had to do very little tweaking since the TV arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung TV and was having issues setting it up myself. I contacted Geek Squad. They came out, assessed the issue and corrected my errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding job of mounting tv and soudnbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job took about an hour and 30 minutes they arrived on time.... cleaned up every thing ... setup the remotes... outstanding work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV is on the wall. Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come out to hang the new 75" Sony. They unboxed it, hooked up the Blu-Ray and Roku, and hung it on the wall in no time flat. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable's working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with other mechanical aspects of Geek Squad's installation, this was done efficiently and without mess or disorder. Product was a little pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is great for the money i spent. i would reccommend anyone to buy it because it an awsome tv.

    I would recommend this to a friend