Customer Ratings & Reviews
- Model:
- M658-G1
- SKU:
- 6345460
Rating by feature
- Picture Quality
Rating 3.7 out of 5 stars
- Sound Quality
Rating 3.3 out of 5 stars
- Brightness
Rating 3.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class M-Series Quantum LED LED 4K UHD Smart VIZIO SmartCast TV's picture quality, price, easy setup, and color. They appreciate the great value for the price and find the setup process a breeze. The TV's color reproduction is also widely praised. However, some customers have expressed concerns about the remote control's quality, the TV's tendency to turn on by itself, and limited apps.
This summary was generated by AI based on customer reviews.
How can it be this bad?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Advice: RUN dont walk (away from this TV). I NEVER leave reviews (good or bad) but I had to here. This TV has been horrible since day 1. It is completely unresponsive ALL the time ( shuts off on its own, won't turn on, screen goes black) Apps take forever to load (we have good internet and a hard connection). Everything lags. Tried customer service and they hard me do a hard restart... ok fine fixed it.. except I am having to hard restart this tv multiple times a week! I regret not getting a samsung SO MUCH! I have no clue how this tv has such a high star rating -- its the worst I have even owned!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jfig07, you should not have to reset your television this frequently. Please reach out to our customer support again at 877-878-4946 so that we can look into this behavior for you and see what options are available for you.
Went against my better judgement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is NOT worth it. I went against my better judgement after reading the concerning yet cohesive low ratings and reviews for this TV. But my super high tech friend assured me "This was the TV to get" and "what is a couple bad reviews". Well I'm here to save you the trouble. I've had this TV for about a week now and the TV will turn on in the middle of the night by itself, it's slow to start up any of the apps and the sound will go out in the middle of a movie or show than I have to restart the TV. If I'm paying 600$ for a BRAND NEW TV I expect it to work without flaw. Save yourself the time and energy. Go with your gut. I will absolutely be returning this and going with a different brand.
No, I would not recommend this to a friendFailed at 14 months.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great at first. Shortly after the 1-year warranty expired, LED backlight started failing causing multiple dim spots. Vizio would not help to fix. Would not recommend any Vizio product.
No, I would not recommend this to a friendDo not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so disappointed with this tv. We have had it a little over 3 months and we had to have geek squad out and they replaced the whole control panel. You can’t watch anything other then 4K and have a good picture. Any older movies that have a darker background the picture is so pixelated you can’t even see anything. We wish we would have purchased a Samsung tv instead.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Mustang80, At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.
2 BROKEN TVS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to have to return my SECOND VIZIO TV. I bought my first one then after a week it would turn off by itself and sometimes wouldn’t turn back on unless I unplugged it. So I thought ok. I will just exchange it and get a new one. But my second one TURNS OFF TOO! I am going to return it or at least try to get a different 65” tv. Definitely not VIZIO
No, I would not recommend this to a friendLEDs gone bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others stated after about a year or so the leds start to go bad. I now have 3 horizontal lines in the middle of the tv that are a brownish dark color. Very distracting especially with lighter scenes. Probably won’t but another Vizio after this problem.
No, I would not recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Bought this tv 3 years ago and there is already a dark spot directly in the center of the tv.
No, I would not recommend this to a friendNo Disney+ on Vizio TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vizio has no Disney+ App or any plans to add one soon. So if you are a Star Wars fan or have kids pick a different brand. Very disappointed. Incredibly poor planning. Disney+ was hardly a secret
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Twingle, You can view Disney+ on this VIZIO SmartCast TV by 'Casting' the content from the Disney+ app on a compatible device. You can also use the AirPlay feature of your VIZIO TV with an iOS device running iOS12.3 or later or a Mac device running 10.14.5 or later.