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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1128 reviews

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Rating by feature

  • Picture Quality

    Rating 3.7 out of 5 stars

  • Sound Quality

    Rating 3.3 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 65" Class M-Series Quantum LED LED 4K UHD Smart VIZIO SmartCast TV's picture quality, price, easy setup, and color. They appreciate the great value for the price and find the setup process a breeze. The TV's color reproduction is also widely praised. However, some customers have expressed concerns about the remote control's quality, the TV's tendency to turn on by itself, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,128 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV had a high end feel to it. Colors were about as vibrant as they can get at the price point. Super crisp image.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome midrange tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $650 you can’t beat this tv. I have been looking at replacing my 55” plasma for a long time. I have watched several review videos and read many online reviews. The m658 was always mentioned. This is my first time buying a Vizio and I do not regret it. Awesome clarity, deep blacks, and an overall stunning picture. I don’t have any issues with smartcast. Loads up relatively quickly. Sound is pretty decent. As far as the picture, use either the calibrated or calibrated dark preset. Then adjust the backlight to your liking. The remote is a remote. Not sure why people have such an issue with it. The smartcast remote app is pretty sweet. I would definitely recommend this tv for someone looking to get a midrange tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good, not great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this unit to replace a Sony Bravia TV that developed large purple blotches on the screen. The floor display was showing off some incredibly bright, vibrant and vivid pictures. For the price, I thought it was a no-brainer. Then I got it home. The colors were so muted, and the screen was dark and fuzzy. After configuring the TV, I reverted it back to store display mode to make sure that I got the right model. The demo clips were as crisp and clear as they were in the store, so I know this screen is capable of what I purchased it for. After re-configuring back to my streaming, everything was back to the dark settings. I've tried every pre-set video setting, recommended "professional" settings, and even tried to recreate the settings from my Sony (which was a shot in the dark) to no avail. I cannot get the results to equal the picture that I was sold on in the store. This is aggravating. Just give me what I paid for without trying to sell Geek Squad's $300 calibration. I realize that signal source is a main determining factor in that picture, but if my 5 yr old Bravia could do it, I'm expecting this newer, better spec'ed TV to do AT LEAST the same. Also, this is not an android TV, so don't think that you can download any other apps. There is no option to stream from an in-home media server unless you have everything set up to use PLEX. If you have a device you can cast from, I guess it's ok, but there should be a native video play app. This isn't new or unheard of in the industry.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello AGedeon, At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946. VIZIO

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Fantastic TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this unit. It's got a great picture and the black levels are very good. I was impressed that Best Buy was able to price match this unit when it was on sale at Costco for much less than Best Buy's advertised price. Well done Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Smartcast

    Rated 5 out of 5 stars

    Great bang for buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price with deep blacks and rich colors. Very good screen uniformity, all the content I watch on it looks really great, colors pop nicely. The Vizio smart cast system is a little laggy, but it is very feature rich.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv overall with some slight issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for about a month and am pleased with it overall. With 4K content the image quality is great and unlike some reviews my screen is quite uniform with little issues like dark corners or dirty screen effect. My only gripes would be that lower quality content does tend to have more artifacts visible (such as YouTube). Granted I use a PS4 pro as my main media source so it could be issues within the ps4’s apps. For example, the PS4 amazon video app streams in much lower quality than the TVs built in one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The BEST mid tier 4k television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a ton of research before buying this television and it more than lives up to the hype. CNET rates it an 8.3 and it's also an Editors Choice award winner for 2019. Very light and amazing picture once you calibrate it. The Quantam Dot technology really shines and is great for a TV in this price range. The next model up is the P series and it's barely better feature wise and double the price. 4 HDMI ports and very easy to set up. Very clean and simple remote and enough apps to keep you always entertained and occupied. This TV is absolutely the best feature and price wise. I'm VERY happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, I have multiple Vizio tv’s and this one is just as great! The reason I knocked one star off isn’t because of quality of the tv, because believe me the picture is amazing and so clear. It’s because I had to return the first one because if turned on and off itself and it was a pain to take off the wall and return and then install the new one ... that was the only reason for losing a star. However Best Buy returned the item with ease. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already owned aVizio Smart TV and thought it had an awesome picture Until we got our Visio Quantum! It is AWESOME!!! My husband laughs and says you can even see the blood vessels in the football players eyes! It was easy to install and pretty fast!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Hdr

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beast. Lovely color as well. Dolby vision and hdr10 capabilities make M series the best value in a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice colors and darks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice image and depths of colors. TV turns on by itself at times. Relatively simple use, not as many options for control as my Samsung has, but for the price it provides a great image.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! Picture is outstanding and it really easy to use. You can jump from Netflix to Direct TV in an instant no messing around with multiple remotes. Let's you name the ports so no trial and error to get where you want to go.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful color and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and color. The Geek Squad were on time, pleasant and efficient. They gave me instructions on how to use my TV. They cleaned up and took away all the boxes. Great experience. Recommended by my friend who also bought herTv at Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Tv works, too well maybe...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a quick replacement for the 65'' 4K we bought 5 years ago (first Vizio we ever had that died...). Has some better smart tv features than our old one, which was nice, but for some reason we changed the settings to the way we wanted, and within a week the tv was just coming on by itself. We couldn't figure out why, so we just reset it to factory settings and only made changes that affected the overall use of the tv...hasn't happened since.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a beautiful picture and all the apps, such as Netflix, that come with it work flawlessly. I have it four stars because I do get random glitches occasionally. The picture gets really pixelated And I have to turn it off and on to get it back. On one occasion, the tv was on but the screen was black. I could not turn it off or get any response, so I pulled the power cord. It has been fine since. I’m not sure if all new smart TVs get these glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is exceptional for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this tv on Black Friday the picture is outstanding. If I needed another TV I would brought 2. Only complaint I have is the remote feels extremely cheap for $649 but other then that the setup was so easy highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic color's, fantastic picture. Visio year after year improves on an already great set, with great pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture, love googlecast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv for the money, PERIOD! The picture quality is superb. It has great black levels. The smart features are also great. Some other sets have better smart features but you buy TVs for the picture. Buy it now!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Just as good as other QLED out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VIZIO has come a long way from when they were super budget and not great TVs. The picture out of the box was great and with some tweaking, HDR content looks amazing. If you don't have a $2000+ budget, this is the next best thing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good sized TV that was easy to setup, good quality, good picture, and just a good bang for your buck

    I would recommend this to a friend