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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 643 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Pro 2 Wireless Controller's build quality, compatibility with multiple devices, and long battery life. Many appreciate its comfortable feel and responsive D-pad, finding it a great value for the price. While some users noted occasional lag or size issues, the positive feedback on the controller's features significantly outweighs the negative. The Bluetooth functionality is also frequently praised for its seamless performance across various platforms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 643 reviews
  • Rated 1 out of 5 stars

    Do not buy this junk. buttons are erratic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this on sale for 25 bucks. at first it was a great controller. 3 weeks later i voided the warranty when i smashed it on the floor. the buttons, d pad and triggers either stick (auto fire) or they register a press when your finger isnt even touching them. the last straw was the d pad was pressing up by itself, constantly opening the wheel menu and my hardcore character died.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece for Christmas. She loves it. She says the controller is awesome and has great haptic feedback. She enjoys playing Fortnite with it said it helps her play better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3rd party controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller would not connect as expected, sadly had to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Compatibility
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Stellar third-party controller from 8BitDo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently owned the SN30 Pro+ and used it for both switch games and pc gaming. The Pro+ is great for both while having the Playstation/Dualshock layout which I personally prefer. One of the only issues with it was how to connect it to each device with a button combination, and while I have had it for over a year and a half I decided to get the Pro 2 mainly for PC games while the Pro+ is for my switch. The Pro 2 improves on that aspect with having a dial switch on the back for each compatible device (Switch, Android, MacOS, and Windows) rather than holding down different buttons which makes switching much easier. The extra buttons and profile options also allow more diverse options if you want to change layouts for pc (as PS, Xbox and Nintendo all have slightly different layouts). Everything else looks to be practically the same as the Pro+ and is a faithful upgrade to the Pro+. The only real issue noted is that the software to change buttons, make macros, and change profiles (Ultimate Software) has a slightly different version between the Pro+ and the Pro 2 and you have to download the correct one. Hope that 8BitDo can make a universal software that can detect which controller you have, but that's only an issue if you want mess around with the software, or have both the Pro+ and Pro 2. Overall, I'd highly recommend the Pro 2 over the Pro+ for the extra buttons and better method of synching to different devices. Unless the Pro+ is on sale or you specifically want the SNES version of the controller (as the Pro 2 doesn't have the SNES version) then there is no reason not to get the Pro 2 instead. 8BitDo is a really nice third party company for a controller that competes well with the Switch Pro Controller, and certainly beats out other pro controller alternatives if you want a balance of quality and functionality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but with major flaw.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but I must have received a defective unit. It did not want to charge for a period longer than 1 minute. If you plan on using it wired for pc then it’s perfect but for my switch needs it didn’t cut it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels nice but has a lot of trouble connecting to the console and staying connected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD WARRANTY!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this 10 months ago and after a few months the buttons starter either not registering or registering other buttons, i tried fw update and using the app but nothing, the main issue is that this Chinese company makes it difficult to contact them> If your going to spend this kind of money I say go with an american/eu company that has higher standards when it comes to their products and warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 3rd party controller. Hooks up easy and very responsive. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What the SNES controller should have been

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what the SNES should have had. Great for playing Mario Brothers 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in my hands while playing, works great with the switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good for connecting to multiple devices on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a gift for my friend's kid no complaints so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retro Pro Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting it to my switch is a hassle but once all is said and done, it's basically a pro controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backside buttons could not be assigned in the game I tried to use it with even though Windows recognized them. Could not pair it via Bluetooth and Windows and it does not come with a USB dongle. The cord is very short.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon the first install, I used this for about 3 weeks with no issues on PC. Literally, the moment I turned on my XM3 Sony headphones, this controller literally stopped working. I turned on/off Bluetooth on my 2 year Dell 4K laptop. Deleted and reconnected to the controller, everything. GARBAGE. I should have picked the XBOX compatible controller.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. Had to resunc re pair with computer. Not very compatible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No controller in the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was literally sent an empty box with no controller in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get Nintendo pro controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until the left analog stick started drifting. Lasted about 3 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never connects without physical cord to any device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read so many great reviews but my goodness, I must have gotten a faulty one. Works good as a wired controller so I am holding onto it, but won't choose this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out of box, would not recommend to anyone unless they would like a broken controller.

    No, I would not recommend this to a friend