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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 320 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the 9.5" 26-Lb. Portable Icemaker's rapid and consistent ice production, quiet operation, and ease of cleaning and refilling. Many appreciate its compact size, finding it ideal for their kitchens. The ice maker's performance has also received positive feedback. Overall, customer reviews highlight the product's efficiency and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 320 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and works great for making ice for small parties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great so far Use filter water the ice will taste great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker works great no problem at all makes ice fast 5min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than one tin Samsung refrigerator. needs more volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used in much yet, but we are happy thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes ice fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to make and ice is made fast, great to have

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine makes a very loud noise when it makes ice. I will return and buy a new brand

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, HuongP. The following sounds are normal when the ice maker is operating: motor running; ice dropping into the ice container; water valve opening or closing; ice loosening from the tray; running water. Should you need further assistance, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Chris Frigidaire

  • Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this countertop unit. It is so convenient and works well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned less than a month an it started making a loud vibration noise an doesn't make ice

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Matt, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 26-lb Compact Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853. CurtisInt

  • Rated 3 out of 5 stars

    Convenient but slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having ice available anytime but it takes a long time to make the ice.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, LJBmad! Thank you for your feedback! The mode produces up to 26 lbs. of ice in 24 hours. For ice, fill the reservoir with water, choose from the three possible cube sizes, and have your first batch of ice in 6 minutes. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine if you don't have a job, because you'll need to babysit it! Waste of time and money. Have to constantly empty it, ice doesnt stay frozen and starts melting and clumping. The tray only holds 1/3 of the capacity of ice than the reservoir does water, meaning for each water reservoir fill you'll need to empty the tray 3-4 times. Did I mention it takes over an hour to fill the tray? And will make all sorts of noises in the mean time. Makes enough ice for 2 people. If you have a family or party to serve, this is too small of a machine. We're going back to manually filling silicone trays. This was a total waste of time and money! As was taking the time to write this review. Oh the irony!

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Steven, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 26 lb. Compact Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. CurtisInt

  • Rated 1 out of 5 stars

    Terrible tasting ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this model as a replacement for a different brand that had stopped working but was still under 2 year protection. After running a couple of batches, and tossing those, the next batches tasted like plastic. I tried several rounds of cleaning with a vinegar solution and next with a lemon juice solution. Nothing got that taste out. I returned it and instead got an Insignia brand.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Jtluce! We apologize for any matters you have experienced with your compact ice maker and thank you for bringing your concerns to our attention. Please know that we strive to produce quality products and your feedback does not go unnoticed. We understand that you have returned your purchase and certainly hope that you will have a better experience with us in the future. Kindly, Ciara Frigidaire

  • Rated 3 out of 5 stars

    Ice melts fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for a new item and was sent a refurbished one

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      ​Oh no, Look1! We're sorry to hear that your experience has not been positive. Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST to discuss further. Kindly, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Looks cheap.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can cracked so we returned it the same day. The color isn't as pretty as the picture and it looks cheap. Probably would have returned it anyway.

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Chayill, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 26 Lb Compact Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. CurtisInt

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotty performance. When I called the help number listed I was caught in a loop and never got to speak with a representative.

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello LeeB, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 26 lb Compact Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853. CurtisInt

    • Brand response from FrigidaireSupport
      Posted .

      Hi, Lee
      We're so sorry you're having spotty performances with your ice maker. Our partners at Curtis International would love to help, please call them at 1-800-968-9853. -R'Shaye Frigidaire

  • Rated 2 out of 5 stars

    Quit working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, used it every day. Then it just stopped working after cleaning it per the instructions. Ice will not freeze even though it runs through its cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Noise level, Size

    Rated 4 out of 5 stars

    Ice where there was no ice before!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's get two errors about this product out of the way first: 1. There are not three sizes to choose from, only two. The product description says again and again that this unit can make three different sizes. Wrong. Small and Large. That's it. 2. There is nothing cubic about these ice "cubes". They're actually bullet shaped, and about 1/5 of them will trap air inside their "cone", displacing your drink. That means you'll run out of your beverage that much sooner. That being said, this is a nice little countertop ice maker that makes ice quickly. Its small size doesn't take up much room on the counter, and it runs relatively quietly until there's the loud "thunk" of the ice hitting the ice bucket. I'm in a motel that has a malfunctioning ice machine that will steal your money and produce nothing. Management says "tough". It's nice to make my own ice so I don't have to deal with that. I only make smal" ice bullets so I can fit as many of them as I can in my beverage container. So far it's worked well, although my drink runs empty a little early because some of the "bullets" trap air inside of them. At 200 Watts of power consumption, this is a device I feel comfortable plugging into a strip. I like the fact that I can pour melted ice water back into the unit and turn it into ice again. Waste not, want not! This was a little on the expensive side, but so were all the rest in its class, so there's no getting around that. Pros: Small size, portable, relatively quiet, quick ice, can re-freeze melted ice water. Cons: Only two sizes of ice available, ice shape is a "bullet", not cube. Somewhat expensive, but not outrageously so.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice production

    Rated 5 out of 5 stars

    Cool little machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Makes little ice cubes every 10 minutes or so. I thought the cubes were too soft when I collected them in a bag and put them in my big freezer. I discovered that when frozen that they break apart quite easily and are fine. Very pleased with this machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk, forget about this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On June 17, 2020 I purchased this unit and on July 4, 2020 it gave up the ghost and does not make ice any longer.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no! Gweedothewireman.
      I am sorry this has happened. Our partners at Curtis International will be happy to help you with your ice maker, please give them a call at 800-968-9853. ~R'Shaye Frigidaire

  • Rated 1 out of 5 stars

    Run, don’t walk.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was okay when it worked. No longer makes ice, just blinks to add water when full.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, Natek! We are sad to know that you've had this experience with your ice maker. Please connect with our small appliance team, Curtis International, so we can support you through this case. They can be reached at 800-968-9853, 7 days a week, 8 am to 12 am EST. We look forward to supporting you. ~Keyanna Frigidaire

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