Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2806 reviews
(2,806 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation, Knowledge, Professionalism
Rated 5 out of 5 stars
Geek squad visit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard and Sean(not sure) were able to determine the issues we were having with our TV reception. They installed the appropriate fixes and were careful to keep all wires in a neat and orderly fashion. TVs operated well following their visit. They were great to work with, answering our questions knowledgably and professionally. We would use them again any time if needed.
I would recommend this to a friend Rated 1 out of 5 stars
Service was not providdd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service not provided. Tv was not connected to the tuner in a way to use the surround sound system.
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Red Flag-Check and Re-Check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This never happened due to the in-home consultant making a purchasing mistake that cost me two days of work.
I would recommend this to a friendRated 1 out of 5 stars
Did not do all the work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote doesn't work and now I have no video for anything connected to the receiver.
No, I would not recommend this to a friendRated 1 out of 5 stars
MB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fix anything. Waste of money very disappointing
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not use them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are terrible and have no idea on what they are doing. I would never recommend them to even my worst enemy.
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
No one ever came to my house .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was never completed as the appointment was supposed to be postponed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Less than a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than one week later every disconnect and now we can not use part of the technology we have. Very frustrated!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Tv speaker and so round sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience 4 hours later still does not work paid for 2 times to come here
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no regard for appropriate agreed upon time even after confirming
No, I would not recommend this to a friendRated 1 out of 5 stars
Never completed service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service didn't even happen today, speakers were dropped off and that it... Horrible service
No, I would not recommend this to a friendRated 1 out of 5 stars
Av reciever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to redo the wire setup. They only set up one room speakers
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed with geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver stopping working 2 hours after it was installed.
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad is a horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible cancelled for no reason and been on the phone with Best Buy 4 hours a run around
No, I would not recommend this to a friendRated 1 out of 5 stars
un happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.remote does not work right still have to use all 4 to watch and listen and directv
No, I would not recommend this to a friendRated 1 out of 5 stars
Never Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor communication. Numerous examples of the right hand not communicating with the left hand.
No, I would not recommend this to a friendRated 1 out of 5 stars
TO SLOW GEEK SQUAD.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JUST TALK AND TALK.DONT DO NOTHING TO THE HARMONY REMOTE.
I would recommend this to a friendRated 1 out of 5 stars
No, it wasn't me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never Never purchase this Geek Squad service! I am shocked at the items I'm discovering today!
I would recommend this to a friendRated 1 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never finished install........................................
No, I would not recommend this to a friendRated 1 out of 5 stars
incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the sound connection, incomplete, need to revisit the installation.
No, I would not recommend this to a friend