Customer Ratings & Reviews

We are very pleased with the results and your workers were more than efficient. They were very polite and professional.

These guys were great. They helped me pick out a new receiver for components. I still have a turntable and cd changer. I needed a new receiver to connect everything. I also purchased a 65 inch Samsung tv. They did a great job and were very pleasant and informative.

great people totally competent, and excellent representatives for Geek Squad/Best Buy. I have bought from you before, and will do it again. They sell your products as much as your products in your stores. They bring your store products to life, and I am thankful they do! Gary Holmer

The agents were able to connect my Analog AV receiver to blue tooth headphones. All working well. They are keepers.

Agents where so very polite and careful with all my thinks. They where very patient with me as we went though all the remotes. I have menory problems but they made it so easy for me to understand.

The agents helped me set up my sound system. They were on time, professional, and super helpful.

The Geek Squad rep, Vic, recommended the correct receiver to match our new TV with our older full house speakers. What a nice, professional & knowledgeable gentlemen

The agent spent time with us to iron out our questions & issues. He was extremely knowledgeable about the speakers, & other equipment he installed.

Professional, courteous installation experience. The installers made me feel confident that I would be able to use the equipment after they left.

Since I have only had the receiver a few weeks, my five star rating is accurate thus far. Hopefully, I will continue to be happy with this device.

Tom was very efficient and solved all my problems However i did not appreciate getting the form letter to be ready at 7 am, a hardship as i am in my eighties

Very professional and polite. They answered all my questions a ND showed me how to use my controller. Great job !!! My home theater sounds incredible.

Issues at first with connection between Receiver and G3 OLED. Stephen of Best Buy worked out the issues and sound and picture quality are fantastic.

Tech was very helpful in setting up my receiver and knowledgeable. Great service!

The men from Geek Squad were SO GREAT!!!!! EVERYTHING sounds so much better on tv set up. Craig and team were so nice and cleaned up too!! GEEK SQUAD IS WONDERFUL very time they come out. Thank you very much.

The agents mounted my TV and not all my devises. They came back a second time and finished the job but I was charged another $103.99. I tried to explain that the girl said there would be no charge but they said I had to pay it.

They were able to pin-point which speaker/connection of my home theater receiver had an issue. I was then able to find where the speaker wire had a short ad fix the problem.

Did the job quickly and efficiently. Friendly, professional, and addressed my questions with enthusiasm and intrest that I understood

The agent reviewied all my speaker connections, correct one. He also found on defective GE outdoor mini speaker defective, which I have replaced with a Boston Acoustcs micro 110x and everything is working as well, as expected

Both Geekers were knowledgeable, professional & very courteous. The handled my problem quickly and expertly.