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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,781 reviews
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech guys quickly installed my JBL 5.1 sound bar with ease. They were clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always outstanding from geek Squad technicians. Will never look elsewhere for support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup was done quickly and efficiently by our Geek Dudes. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William did an excellent job connecting new Sony 65” tv to my receiver and setting up the harmony elite universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason's receiver hook-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason did an exceptional job meeting the requests made to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The labor was done in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup the smart TV and attached various units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents straightened out my issues and made the system usable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set this up in a short time along with my TV and it looks great with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient agents. They did a good job. Needed a second appointment to fix audio from tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed in one day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great! Makes our shows sound like you are at the movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my surroundsound system for me the man was awesome can’t say enough about him courteous conscientious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. We had everything set up in our theater with the proper speaker av setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installtion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person did installed perfectly with all the suggestions as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech and helper delivered, mounted, connected all devices and configured system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thenewtvman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job of hooking up my speaker system to the TV set up and explaning the operating process to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent knew what to do and did a very good job mounting my TV and Sound bar speakers, he did a good job, perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and knowledgeable crew. Considerate as well. Wore face masks and covered their shoes while inside our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the whole process. They guys that came out were very friendly and new exactly what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees hooked up my surround sound to my tv.They did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Camera Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Came out really good. Was done in less then a hour.

    I would recommend this to a friend