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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,806 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up receiver and made sure everything worked including the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad re setup my amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was right on time, polite, considerate. Most importantly though, he was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job. Best experience. Exceeded our expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, but not able to deliver all of the services promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver shutting off for no reason.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My receiver and speakers weren't interacting properly. The tech was able to fix the issue in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the receiver and performed troubleshooting with the Roku ultra and internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup was done quickly and efficiently by our Geek Dudes. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me hours of great music!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely PERFECT...great job, and so pleasant to be in my home. I love my surround sound now..Thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV & Audio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job with mounting my 75’ tv and connected all the audio components quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to install the TV were very courteous and clean working. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Geek squad they are pretty good on what they do!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New geek squad agents learning from pro agent Tom to install a tv with behind the wall components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did excellent job setting up projector, screen and receiver with calibration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a complete job. No problems. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed all connections to receiver and how to access each. Improved process for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were very knowledgeable and were able to get my surround sound to work properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech support is very helpful for hooking up this new device for me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed our new receiver and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqaud were very professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV an AV system quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who hooked up my av and tv were very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad there is somebody who can do the work ! super nice people!

    I would recommend this to a friend